Senior Service Account Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Service Account Manager based in United States.

The Senior Service Account Manager will play a critical role in driving customer success across strategic enterprise accounts.
This position focuses on managing complex post-sales relationships, ensuring seamless service delivery, and maximizing customer value.
You will act as a trusted advisor, connecting customer objectives with internal product, engineering, and support teams.
The role requires strong leadership, technical understanding, and the ability to navigate high-impact operational challenges.
You will influence customer retention, platform adoption, and long-term growth by creating proactive service strategies.
Working in a collaborative, innovation-driven environment, you will help shape exceptional enterprise experiences.