Senior Manager, Global Marketing Operations

What We Need:

The Senior Manager, Global Marketing Operations will be a specialist in cross-functional projects, strategic and tactical, who is a driven problem solver capable of managing project to completion while navigating opposing demands and priorities.

The Senior Manager, Global Marketing Operations role will assist in managing the day-to-day operations of the Marketing Operations team and have an immediate impact on the team’s productivity by streamlining critical initiatives, and communicating objectives between departments across the company. You will have proven experience in a mid-level management role, with a special focus on implementing projects through interdepartmental collaboration.

As the Global Marketing Operations team regularly handles the oversight of projects that do not neatly fit within the organizational chart or that fall between departmental areas of responsibility, you must thrive in highly ambiguous environments and must be capable of operating at tactical, strategic, and operational levels.

We are looking for a proactive detailed oriented strategic planner with excellent project management, planning, decision making and analytical skills.

**This position will be based onsite in Novato (Bay Area) 3 days/week. This is not a remote opportunity.

What You Will Do:

Own and oversee a portfolio of operational initiatives, providing a point of view on how we design the marketing operation to facilitate our Player First mission and mindset.

Lead the Marketing Operations team to keep the trains running smoothly for our day-to-day business.

Ensure a single source of truth for marketing operation topics, even as we transform to new ways of working, to facilitate building the muscle of department level coordination, constant prioritization and efficient information sharing.

Ensure creation and maintenance of company-wide files, processes and templates are up to date and current, as well as tweaked to suit the business need.

Help drive projects such as Marketing onboarding, Monthly leadership meetings, All Hands meetings – all with the view of excellence in communication at the right time and right place to improve our overall team engagement and support smooth change management..

Identify opportunities for fast process improvements and simplification as an always on muscle building to reduce the chaos and improve efficiency. 

Develop new operating models/ways of working that encompasses people, process, technology and governance within and across marketing organizations in order to unlock value and meet desired business outcomes, working and partnering with relevant teams.

Deliver value through developing new and updated operating models, marketing processes, change, training and communication plans and aid our teams to roll-out and stand-up transformational changes.

Identifying ineffectiveness and areas of opportunity within the marketing organization and determining strategic implications. Lead teams to define detailed plans, inclusive of people, process and technology, to generate improvements.

Leverage knowledge of marketing strategy, brand and campaign operations to develop and implement plans and approaches. Enable teams to operate in a "new way of working."

Collaborating with other functional teams to deliver more holistic transformation such as HR, finance, commercial and T2 teams.

Lead and drive alignment on the global marketing strategic projects, forming a plan with clear goals and tasks, executing and monitoring progress.

Working with relevant teams to project manage  our annual marketing planning process, helping connect the dots between goals and budgeting

Create presentations at the executive level as needed for the CMO

In partnership with Talent Development, contribute to marketing specific L&D that supports the day to day improvement and the change management needed for overall marketing transformation. Ensure you are up to date with the latest tools, technology, ways of working, L&D and innovations to inspire our future strategy.

Who We Think Will Be a Great Fit:

You have a passion for driving operational excellence and interest in optimizing the performance of global marketing teams. You are a self-starter, critical thinker, resourceful by nature and driven to optimize teams. You live and breathe the 2K culture and are a relationship builder.

You will have a service-oriented mindset and are a strong project manager capable of driving projects to completion. This role requires an ability to be agile and prioritize daily, while remaining on-task for long-term projects. The ideal candidate has worked cross functionally within a matrixed global organization and a proven ability to bring projects to