Quality Assurance Manager

What Timken makes possible begins with you.
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.

 

A career at Timken means you can have an immediate impact doing Work That Matters to the world— improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 20,000 people in 46 countries, and start helping our customers push the limits of what's possible in their world of motion.

 

The Quality Assurance Manager will drive and support the Quality Management System (QMS) by leading a team in continual process improvements, investigating customer complaints, root cause analysis and corrective actions. This position is a key business partner that will work cross functionally to assure we deliver to our customers and continuously build upon our QMS.

 

Essential Job Responsibilities:

• Lead with respect ensuring mental, emotional, physical and environmental safety at all times.  
• Manage the Timken Aurora Quality Department and team including the Quality Supervisor, Engineers, and Analysts in meeting customer quality standards and driving quality KPIs throughout the facility.
• Ensure the maintenance and retention of AS9100 and ISO9001 certifications through use of and support of our Quality Management System.
• Review and assure all customer quality complaints are addressed in a timely manner and with cause and corrective action to prevent re-occurrence
• Approve the active supplier list of Suppliers qualified to supply product to Aurora Bearing Company and monitor performance through vendor quality surveys, quarterly and annual vendor performance, vendor scorecards, and supplier complaints.
• Support Material Review Board (MRB) activities and internal root cause analysis, lead team members who drive day to day execution of nonconforming product disposition and process adherence.
• Direct the efforts of our Internal Audit Team to evaluate our Quality Management System.
• Evaluate and approve gauging used to measure product for conformance as well as driving appropriate improvement and maintenance of our MSA processes.
• Initiate Corrective Action from data pertaining to product quality, failure analysis data and process or procedure violations discovered during internal and / or external customer / regulatory audits.        
• Partner with Operations, Purchasing, and Manufacturing Engineering teams to assure the proper inclusion of quality requirements in internal work instructions (work orders) and external work instructions (purchase orders) as well as appropriate approval and training of all work instructions/procedures in QMS.   
• Assemble and evaluate data pertaining to product quality, failure analysis, or process violations and form sound conclusions to report out Quality Metric trends and recommendations in regular Management Review meetings.
• Provide internal and external customer support, handle on-site customer visits and audits, provide customer technical support, customer regulatory support, new customer process approvals, and defect evaluation.

 

 Required Skills and Experience:

• Bachelor's degree in a related field (Engineering, Science or Business).
• At least 10 years of experience in Quality.
• At least 5 years of experience leading people in a manufacturing setting.

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.