Client Services Representative

Description

Company Overview  

Established in 1975, Delta Galil Industries is a global manufacturer and marketer of Private Label apparel products for men, women and children, as well as owner of leading fashion brands such as 7 For All Mankind, Schiesser, PJ Salvage, Eminence, Delta and more.  

With an eclectic offering of made-to-order products, Delta Galil’s range includes intimate apparel for men & women, active wear, socks, kids & baby wear. We are proud to have contributed to the success of Walmart, Target, and Marks & Spencer, as well as leading fashion brands such as Calvin Klein, Nike, Victoria’s Secret and many more. Delta Galil also sells its products under brand names licensed to the company including Adidas, Wolford, Polo Ralph Lauren, Wilson, Maidenform, Tommy Hilfiger and others.   

Role Overview 

The Client Services Representative will be responsible for processing all aspects of sales orders, commits and accessory sheets for merchandise received by mail, telephone, fax, e-mail or personally from customer or company employee. This role requires the person to be onsite in the office Monday - Friday.

 

RESPONSIBILITIES:

• Manual entry of retail sales orders
• Manual entry of production commits
• Maintains customer name and address data base
• Act as Liaison between sales team, shipping, picking and production to provide retailer support
• Create pivot tables for EDI received for sales team
• Follows up on orders to ensure delivery by specific dates
• Answers questions from sales team on merchandise or directs them to the person that that is able to assist them
• Produces clear and accurate data on accessory sheets
• Specifies if special labeling is required for shipment
• Review of retailer's requirements, as related to shipping and order compliance
• Other duties as assigned

Requirements

• High school or associate’s degree
• 3 years’ experience with customer service job or sales support
• Excellent communication skills including a demonstrated proficiency composing written communications
• High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities
• Resourceful, responsible, well organized, highly dependable, efficient and detail oriented
• MS Office Suite proficiency including Excel
• This role requires the person to be onsite in the office Monday - Friday

At Delta Galil, we strive to hire and nurture amazing talent. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, and internal alignment. 

 

DIVERSITY VISION STATEMENT: 

We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers, and the communities in which we live and conduct business. We are an equal employment opportunity for minorities, females, protected veterans, and the disabled. 

We are committed to providing equal opportunities in employment and treating our associates and applicants without discrimination based on their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor.