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Exemption Status:

Non-Exempt

Schedule Details:

Scheduled Hours:

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

26100 - 0010 1280 W. Central Street Franklin

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Under the direction of the appropriate licensed clinician, the Medical Assistant III (MA III) provides clinical care and performs clerical duties to support office/clinic functions. The MA III performs in a lead role capacity to support and mentor Medical Assistants in a physician’s office or ambulatory clinic setting.

I. Major Responsibilities:  

1. Distributes and monitors the flow of work for an assigned group of employees.   

2. Provides training and technical assistance to employees within the assigned work area.   

3. Assists manager in assuring that assigned employees are provided with appropriate resources, materials, and methods.   

4. Provides recommendations to manager for the most efficient utilization of assigned personnel.   

5. Provides input to manager on assigned staff for annual performance evaluations. 

 

All responsibilities are essential job functions. 

II. Position Qualifications: 

License/Certification/Education: 

Required: 

1. High School Diploma or equivalent. 

2. Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association. If not available upon hire, a BLS/HS must be obtained within 3 months from date of hire. If certification is not obtained within 3 months of hire, the employee may be terminated or employee may apply for another position for which they meet the minimum qualifications.   

Medical Assistant credential, approved by the Massachusetts Department of Health (ARMA, NHA, etc.). 

3. Must obtain Yellow Belt certification within 1 year from date of hire/transfer.  

Experience/Skills: 

Required: 

1. Previous experience working in a medical physician office or ambulatory care clinic setting in a hospital. 

2. Medical terminology and computer skills. 

3. Must be able to read, write, and communicate in English in a clear and concise manner. 

4. Strong interpersonal relationship building skills to gather information from individuals that create a collaborative work environment.  

5. Problem-solving abilities for routine situations and comfort requesting assistance from identified r