Sr Manager Employee Relations & Investigations

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

Summary:

The Sr. Manager, Employee Relations & Investigations will serve as a neutral party to investigate and facilitate the resolution of concerns of Team Members and managers, involving escalating allegations of unfair treatment, discrimination, harassment and retaliation.  The ideal candidate will need to have significant experience operating in a fast-paced and guest-facing environment and possess a strong generalist skill set working in Union and Non-Union organizations.

Essential Functions:

• Responsible for conducting in-depth interviews and investigations, including gathering and evaluating information; preparing reports, determining facts; conferring with managers about issues to resolve problems and answer questions regarding HR processes specific to investigations and discipline; assisting with the preparation of disciplinary documentation.
• Develop and implement standardized processes for conducting investigations and tracking and documenting employee relations claims and cases. Maintain detailed and accurate accounts of investigations with timely memorialization of the notes and supporting documents into a centralized system.
• Provides guidance and direction to senior operations management and HR Business Partners on all matters related to employee relations. Ensures fair and consistent enforcement of policies and practices, and legal compliance. Ensures corrective actions are handled fairly and consistently.
• Works with individuals and groups to assess work environments to continue the culture of direct relationships with Team Members. Recommends options to senior operations management and HR Business Partners to help resolve conflicts, problematic issues, or concerns, and to bring systemic concerns to the attention of the organization and HR Business Partners for resolution.
• Regularly partners with NBCU Legal, HR Business Partners, and NBCU Fair Employment Practices on a variety of escalated sensitive matters.
• Independently manage assigned casework, bringing investigations to closure rapidly and definitively.
• Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation.
• Use sound judgment, discretion and creative problem-solving approach to conduct investigations and ensure the timely resolution of complex employee relations issues.
• Partner with Legal and deliver compliance training.

Qualifications

Basic Requirements:

• Bachelor’s degree in Human Resources, Industrial Relations, Business Management, or related field required.
• 7+ years of progressive Employee Relations experience, including significant experience conducting investigations; or equivalent combination of education and experience. Experience with labor unions preferred.

Desired Characteristics:

• Advanced degree in HR management, Organizational Development or Industrial Relations.
• Extensive knowledge of applicable state and federal employment and labor laws and governmental compliance requirements.
• Strong communication and interpersonal