Leadership Effectiveness Program Supervisor

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Leadership Effectiveness Program Supervisor is responsible for coordinating and executing progograms while providing day-to-day oversight, guidance, and support to team members. This role partners with Managers and leadership to ensure program deliverables are completed effectively, timelines are met, and programs run smoothly meeting their key objectives. The Supervisor applies practical program management knowledge, supports process improvements, and serves as a key liaison across stakeholders.

Essential Duties

Coordinate and Execute Program Activities (Approx. 50%)

• Support the planning and execution of program delivery by defining tasks, timelines, and resource needs in alignment with leadership direction
• Monitor progress, identify risks/issues, and escalate as appropriate to Manager
• Ensure deliverables are completed accurately, on time, and within defined scope
• Maintain documentation, trackers, and status updates
• Apply established program management processes and tools to support execution

Team Oversight and Development (Approx. 20%)

• Provide day-to-day guidance, direction, and oversight to team members on program execution
• Delegate work effectively and monitor quality and timeliness of outputs
• Deliver real-time feedback, coaching, and support skill development
• May serve as a Performance Advisor for paraprofessional/support staff
• Assist Manager in reinforcing expectations, goals, and team priorities

Stakeholder Coordination and Communication (Approx. 15%)

• Serve as a primary point of contact for routine updates and stakeholder communication
• Coordinate with cross-functional teams to ensure alignment on deliverables
• Lead status meetings and provide clear, concise reporting to stakeholders
• Represent the team/function in meetings when appropriate

Process Improvement and Operational Support (Approx. 10%)

• Identify opportunities to improve workflows, processes, and team efficiency
• Support implementation of new tools, processes, or operational initiatives
• Contribute to knowledge sharing and standardization efforts

Other Duties (Approx. 5%)

• Assist with coordination of internal initiatives (e.g., events, meetings, activities)
• Perform other duties as assigned

Position Requirements

• Bachelor’s degree in business or related field (preferred) or equivalent experience
• 4–7 years of relevant experience in program coordination, or related field
• Experience supporting multiple programs or workstreams simultaneously
• Experience providing work direction or informal leadership to others
• Proficiency in Microsoft Office, PowerPoint, and tracking tools
• Strong organizational and coordination skills
• Ability to track and manage multiple priorities
• Strong written and verbal communication skills
• Ability to guide and oversee team members’ day-to-day work
• Demonstrates proactive problem-solving and sound judgment
• Strong collaboration and cross-functional coordination skills
• Ability to communicate effectively with stakeholders at multiple levels
• Supports change and contributes to continuous improvement initiatives

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, cur