Software Engineer II

Are you looking for an opportunity to transform how businesses operate in an AI-first world? If so, we’ve got the job for you! The Business and Industry Copilot (BIC) group is at the forefront of this transformation delivering intelligent, agent-powered solutions across Microsoft Dynamics 365, Power Platform, and Microsoft Copilot Studio. Our portfolio includes mission-critical services that power some of the world’s largest enterprises. The Agent 365 Foundation Team builds and operates the foundational services and platforms that enable AI workloads and automate business processes at global scale. Built on Azure, our infrastructure supports secure, scalable, and resilient experiences across the Microsoft ecosystem. This is a unique opportunity to work on cutting-edge AI infrastructure that redefines how business applications are designed and delivered.

We are looking to hire a Software Engineer II to join our team and help deliver seamless, high-quality, and reliable services and infrastructure that power mission-critical business applications including AI workloads. As part of the Agent 365 Team you will design and build globally distributed services that support enterprise-scale AI and business workflows. Our team is at the heart of the Agent 365 Team building the infrastructure, discovery and metadata platform on which all BIC applications run.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   

• Lead the design and implementation of a multi-tenant, enterprise class metadata storage and discovery platform. 
• Build solutions, create tools, and automate issue detection and diagnosis.
• Identify emerging trends or re-occurring escalation scenarios and drive engineering opportunities to mitigate and/or eliminate them (self-healing mechanisms, self-serve, transparency, automation, and/or increasing the capabilities for Azure support).
• Contribute to product improvements by filing impactful bugs, design change requests, and fix and ship them to production, preventing customers from being impacted.
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• Embody our culture and values.

Required Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python 
  • OR equivalent experience. 
• Experience with microservices or infrastructure services.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: 

• Microsoft Cloud Backgro