C-17 Field Service Representative

C-17 Field Service Representative

Company:

Boeing Aerospace Operations

Boeing Global Services (BGS) is seeking a C-17 Field Service Representative to provide on-site C-17 company representation and technical support to the team Coraopolis, PA (Pittsburgh Air Reserve Station) in conjunction with the C-17 Globemaster Integrated Sustainment Partnership (G3) contract.

You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.

Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.

Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.

This position is expected to be 100% onsite.  The selected candidate will be required to work onsite at one of the listed location options.

Position Responsibilities:

• Utilize multi-disciplined technical expertise and company knowledge to assist the customer.  

• Sustain a high level of proficiency in the maintenance and operation of company products by investigating technical problems and determining root causes.  

• Develop and implement corrective actions to ensure customer satisfaction.  

• Understand customer expectations, assist customer in interpreting and using support data and documents, and provide technical on-the-job training.  

• Act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues.  

• Work unsupervised for extended periods of time in a wide variety of cultural/economic environments.

Basic Qualifications (Required Skills/Experience):

• Minimum 5 years of experience in aircraft maintenance or troubleshooting

• 3+ years of experience with military aircraft, involving avionics and/or electrical, propulsion, and/or hydraulics

• Must be able to function in a demanding on-call, 24/7 operational environment

• Willing to work any shift including nights, weekends, and overtime.

• At the sole discretion of leadership, must be willing and able (on potentially short-notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.

• At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work.  Failure to relocate will be considered as a resignation.

Preferred Qualifications (Desired Skills/Experience):

• Prefer candidates with proven experience maintaining and troubleshooting C-17, electrical/electronic, environmental, and avionics systems

• Prefer previous military experience or extensive familiarity with military operations and written maintenance procedures

• Experience with C-17 field or depot is preferred

• Production Superintendent Experience is desired

• Extensive experience using maintenance data collection and analysis (G081/FMxC2) is desired

• Extensive knowledge of C-17 Interactive Electronic Technical Manual (IETM) is desired

Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent.  Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.  

The specific programs and options available to any given employee may vary depending on eligibility factors such as