Staff Software Engineer - Release Manager (Hybrid/Onsite)

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Release Manager is responsible for driving various teams, both internal and external, to deliver product development features to the market on a monthly cadence. This position is responsible for identifying product rollout requirements including infrastructure, internal operations, external operations, training, etc., and then developing and executing against a project plan, proactively mitigating risks, and managing the software development life cycle from inception to production launch and postproduction support. This position requires a strong program manager familiar with the challenges that typically confront technology projects, limited resources, conflicting priorities, scope creep, time slippage, etc., and that can work through these challenges, escalating when necessary, and only after exhausting options with internal/external stakeholders.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

PLEASE NOTE: RELOCATION AND/OR SPONSORSHIP IS NOT SUPPORTED FOR THIS ROLE

Qualifications

Basic Qualifications:
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications:
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
7+ years of experience with at least 2 years related to program, project and release management/engineering
Experience in Deployment management in both Production and Non-Production Systems
Good understanding of networking, firewalls, load balancers, and databases
Experience with environment build-out, prep, installs, configuration, maintenance and troubleshooting.
Must have experience with SCM tools (GIT, JIRA, WIKI, BAMBOO, JENKINS)
Must have good understanding build/deployment process and CI/CD Pipeline
Proven ability to make sound Risk Management decisions balancing a low tolerance for risk with the need to deliver complex business solutions
Good communication skills both written and oral, Active listening, seeking to understand others views, communicating at the appropriate level for the audience
Experience working on Linux based infrastructure
Act as a liaison between project team and management
Expertise in Splunk/monitoring query skills to generate and analyze reports
Expertise in driving troubleshooting/debugging calls to suggest long term and short-term issue solutions
Self-motivated with the strong ability to self-learn new technologies


Additional

Good understanding of Kubernetes / Docker EE
Prior experience with internet facing application and familiar with Apache or equivalent technologies
Ability to meet deadlines and commitments in an environment that requires multitasking among concurrent projects
Manage Deployment/Release windows both Production and Non-Production environments
Collaborating across global business and technology organizations, providing sound analysis and change leadership. Building and maintaining strong internal customer relationships is essential as this position will work with Business
Ensure application security is implemented and PCI/DSS compliance is followed
Provide comprehensive consultation to stakeholders regarding long and short range release delivery requirements and recommend innovations which anticipate the future directions of both business and information technology.
Provide governance and technical guidance on software components registered for certification and release veh