Boiler Replacement Scheme Support Agent
WHAT YOU WILL DO
- You will be a key player within the team which provides support to customers that interact with the Boiler Replacement department.
- Working to achieve and exceed KPI’s and deadlines as required by the business.
- Driving sales to achieve your target in a professional manner whilst building great rapport with our customers.
- Perform daily / weekly/ monthly reporting.
- Carry out all invoicing functions, maintaining records and payment tracking.
- Dealing with internal and external customers, providing excellent service at every opportunity.
WHAT YOU BRING ALONG
- Previous sales experience is essential for this role.
- A 1st class telephone manner with exceptional customer interaction skills.
- You are highly organised with the ability to work and adhere to key deadlines.
- Excellent communication skills. (Verbal and in writing)
- An adaptable and flexible approach to working hours.
- You are self-motivated and happy to work on your own or as part of a team.
WHAT WE OFFER
- We offer a generous pension scheme which enables our employees to have greater financial security when they do retire.
- For our employee’s peace of mind, we provide a death in service benefit and the option of subsidised private health care.
- We are passionate about the world we live in and climate change, for this reason we offer all employees the opportunity to join the cycle to work scheme.
- We want to help all our employees reach their career potential to support this we provide extensive training for all employees.
- We care about the health and wellbeing of our employees and have a Wellbeing programme in place to support them.
Amanda Smith
+44 7734 985 093
amanda.smith2@vaillant-group.com
Vaillant