Senior Release Manager

<p dir="ltr"><span>At Bloq.it, we’ve created the world’s leading smart locker solution — solving online deliveries by enabling everyone to participate easily, reducing delivery costs, and making them more sustainable.</span></p><p dir="ltr"><span>We’re quickly expanding, and after growing at 1000% for three years in a row, we’re now the fastest-growing smart locker company in the world and one of the fastest-growing scale-ups in Europe.</span></p><p dir="ltr"><span>We are now looking for a Senior Release Manager to join our innovative team as a new #bloqstar. In this role, you’ll play a pivotal part in ensuring that all our client-facing software and firmware releases are deployed smoothly, reliably, and with the highest quality standards — helping us deliver on our promise of a scalable, reliable, and intuitive smart locker ecosystem.</span></p><h2 dir="ltr"><strong>What will be your responsibilities</strong></h2><ul> <li><span>Own the end-to-end release planning, scheduling, and execution for all Bloq.it client deployments — covering standard product releases, custom solutions, and partner integrations.</span></li> <li><span>Maintain a master release calendar that brings clarity and transparency across engineering teams, product managers, program management, and client stakeholders.</span></li> <li><span>Lead Go/No-Go readiness checks for each release by ensuring thorough testing, sign-offs, and fallback plans are in place.</span></li> <li><span>Coordinate cross-team dependencies to manage complex distributed system deployments — from Locker OS to firmware updates and cloud services.</span></li> <li><span>Act as the main point of contact for clients on release-related updates, ensuring they’re informed, prepared, and supported during rollouts.</span></li> <li><span>Monitor post-deployment health, track release metrics (success rates, incident rates, rollback times), and proactively drive improvements to reduce release risks.</span></li> <li><span>Contribute to improving our release processes, automation, and tooling — fostering a culture of continuous improvement and reliability across the engineering organization.</span></li> <li><span>Help define and uphold release-related SLAs, collaborating closely with the Client Roadmapping team for custom project needs.</span></li> </ul><h2 dir="ltr"><strong>What are the requirements to join us in this position</strong></h2><ul> <li><span>Demonstrated experience in leading complex software releases in a multi-product or distributed systems environment — IoT, smart devices, or cloud–edge systems experience is a plus.</span></li> <li><span>Proven track record of coordinating cross-functional teams and aligning multiple streams of work under tight deadlines.</span></li> <li><span>Hands-on experience with CI/CD pipelines, version control best practices, and rollback strategies for live deployments.</span></li> <li><span>Strong understanding of testing, monitoring, and observability for post-release health tracking.</span></li> <li><span>Excellent communication skills to translate technical updates into clear, actionable information for both internal and external stakeholders.</span></li> <li><span>Familiarity with tools and practices for automated deployments, incident tracking, and SLA monitoring.</span></li> <li><span>Proactive, detail-oriented, and passionate about driving quality at scale.</span></li> </ul><h3 dir="ltr"><strong>Extra valued skills</strong></h3><ul> <li><span>Familiarity with MQTT, message queuing, or IoT communication protocols in general</span></li> <li><span>Experience supporting partner-specific integrations and custom client rollouts.</span></li> <li><span>Strong problem-solving skills and the ability to think critically under pressure.</span></li> <li><span>A continuous improvement mindset, always looking to make processes more efficient and reliable.</span></li> </ul><h2 dir="ltr"><strong>What will you get if you join us in this position</strong></h2><ul> <li><span>The opportunity to join our Cloud team and play a pivotal role in delivering intuitive, responsive, and high-performance user-facing applications and contributing to innovative solutions that redefine Bloq.it's revolution in the smart locker industry;</span></li> <li><span>A dynamic and fast-paced work environment with a culture of innovation, collaboration, and continuous learning;</span></li> <li><span>Competitive salary and benefits package, tailored to your experience and skills, including performance-based bonus and Portuguese health insurance;</span></li> <li><span>Flexible work conditions, including a remote-friendly policy and a flexible schedule that allows you to balance your work and personal life;</span></li> <li><span>Monthly meetings in-person at our HQ Office in Lisbon, PT, giving you the chance to connect with the team and immerse yourself in our company culture;</span></li> <li><span>Make a tangible impact by contributing to the continuous improvement of our core s