Senior Analyst, Revenue Operations

Our mission: to eliminate every barrier to mental health. 

Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person  — whether that’s meditation, coaching, therapy, medication, and beyond. 

Today, Spring Health equips over 800 companies, from start-ups to multinational Fortune 500 corporations, as a leading and preferred mental health service. Companies like J.P. Morgan Chase & Co., Microsoft, J.B. Hunt, Bumble, and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally. We have raised over $370 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership, our current valuation has reached $2.5 billion.

Reporting within the “Insights Pod” of the Revenue Intelligence function, this Sr. Analyst will lead much of the key reporting focused on the Revenue Org’s performance. They will also work with the rest of the RevOps team and its key stakeholders (e.g. Revenue Leadership, Finance) to set goals, identify patterns of over/under performance, and make recommendations for improvement. 

What you’ll be doing:

 Key Responsibilities

• Manage our recurring Rev Org reports (Board Decks, Weekly / Monthly / Quarterly Business Reviews, etc)
• Build analytical models to set future goals based on historical revenue team performance that are flexible based on different scenarios / inputs (bookings, pipe gen, pipeline coverage, etc)
• Partner with Business Intelligence team to increase reporting efficiency and ensure alignment across key reporting systems
• Proactively assess trends & gaps in our data and synthesize actionable recommendations to our revenue leadership & data management teams respectively
• Be an SME on Rev Org data for key partners: Finance, Accounting, Sales, Customer Success, BI, etc.
• Key KPIs you’ll be held to: (subject to evolving with business needs)
• 99% on-time corporate reporting (WBR, MBR, KBR, BOD)
• +/- 10% accuracy on annual & quarterly predictive conversion analysis

*Note: These responsibilities may shift and expand as the goals of our team (and company) evolve.

What we expect from you:

• Has an Associate’s or Bachelor’s degree (ideally in a field related to business / finance or math / quantitative analysis)
• 3+ years experience in an operations and/or analyst role (e.g. Consulting, FP&A, RevOps, BizOps)
• Is familiar with analyzing metrics that are critical to GTM orgs (Pipeline Coverage, Bookings, Retention, Sales Cycle, Quota Attainment, etc)
• Will ask the right questions to understand the “ultimate why” behind an analytical exercise and push back when necessary
• Is comfortable constructing analytical models from scratch, even when given a high level brief rather than detailed instructions
• Can make thoughtful but quick assumptions, particularly when dealing with incomplete or unavailable data
• Can quickly identify when the data “doesn’t make sense” and proactively investigates why
• Can concisely summarize findings from complex data in the “right format for the right audience”
• Has experience working with Salesforce CRM (especially reports / dashboards)
• (Ideally) has experience with : Outreach.io, Hubspot, Looker, ZoomInfo, Zapier, G-Connector

The target base salary range for this position is $106,400 - $138,400, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!

Ready to do the most impactful work of your life? Learn more about our values, how we work, and how hypergrowth meets impact at Spring Health: