IT Vendor Relationship Manager

 

Together, we own our company, our future, and our shared success.

 

As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.  

 

Company : Black & Veatch Corporation  

Req Id : 106845 

Opportunity Type : Staff 

Relocation eligible : No 

Full time/Part time : Full-Time  

Project Only Hire : No 

Visa Sponsorship Available: No 

Why Black and Veatch

Black & Veatch allows you to lend your talent and perspective to humanity’s biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation; 401K match and benefits that start day 1. 
 

Our hybrid environment allows you to balance your work and personal life. At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use.

The Opportunity

Black & Veatch is seeking a qualified Vendor Relationship Manager to lead the Digital & IT Vendor Relationship Management function.  In this role, you will have the opportunity to:

 

• Ensure that Black & Veatch maximizes the value of vendor relationships, mitigates risks, and maintains high levels of vendor performance
• Be responsible for managing vendor contracts, tracking performance, collaborating with internal business leaders to ensure vendors are meeting contractual obligations, and ensuring cost overruns and service level agreement (SLA) breaches are avoided

 

The successful candidate will have a strong background in vendor management, excellent communication and negotiation skills, and the ability to work effectively with internal stakeholders (Sourcing, Legal, Finance) and external vendors.

The Team

Black & Veatch’s Business Enablement consists of critical groups that help enable the organizations people, projects, and businesses to be as successful as possible. Functions in this group include Digital & Information Technology, Global Finance, Global Human Resources, Legal, Risk Management, and Government Affairs and Real Estate and Building Services.

Key Responsibilities

Contract Value Realization: 

• Ensure vendor contracts deliver the expected value by actively monitoring performance and contractual obligations.
• Collaborate with business leaders to ensure vendors are performing according to contracts and that the business operates within contract terms to avoid cost overruns and SLA violations.
• Establish internal and vendor-facing policies, standards, processes, and templates for vendor interactions.

Performance & Relationship Management:

• Conduct business reviews to evaluate vendor performance against agreed SLAs and KPIs. Develop and execute a corrective action plan to resolve performance issues.
• Develop and maintain vendor scorecards and performance metrics across technical, process, and business outcomes such as innovation and competitive advantage.
• Collect feedback from internal stakeholders to assess vendor satisfaction and develop and execute a corrective action plan to address any issues or opportunities.

Vendor Collaboration & Stakeholder Engagement:

• Act as the primary liaison between vendors and internal business leaders, ensuring alignment of vendor performance with business strategy and key objectives.
• Provide timely reports and vendor performance data to relevant stakeholders, fostering analytics-driven decision-making.

Risk and Issue Management:

• Identify and mitigate risks associated with vendor relationships, including financial risks, third-party involvement, and performance risks.
• Analyze problem areas, lead the resolution of disputes, and manage escalations with vendors.

Collaboration with Business Leaders:

• Proactively collaborates with business leaders to ensure vendors meet contractual obligations and that cost overruns are av