Health Services Navigator - Temporary - Bilingual Preferred

*Applicants who apply through third-party sites (Indeed, Monster, etc.) will receive an email from ApplicantPro to complete their application.*

*Temporary position*

SUMMARY

The Health Services Navigator supports the program coordinator position in enhancing Refugee Health Program Services to eligible populations via targeted outreach and education to eligible populations. The health navigator position engages with clients and the community to identify additional needs and opportunities to expand services in areas of need to promote expanded health education, training and well-being of Refugees. These services will include but are not limited to individual and group trainings sessions on site and in the community to educate on US health systems networks and services, especially for medically fragile cases and others in need of enhanced support. This position will focus on client education regarding health care in the United States and will assist clients in accessing health care and completing medical referrals beyond the initial health screenings and for especially medically fragile clients and other vulnerable populations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide services to clients experiencing acute medical and behavioral needs, providing education, health coordination, and connecting them to community resources.

Help clients applying for Social Security assistance and Social Security disability through technical assistance and support.

Assist eligible clients in applying for and obtaining medical insurance through Medicaid, Medicare and/or through State Health Insurance Marketplace.

Create individualized service plans for clients experiencing acute medical and behavioral needs.

Serves as an advocate and resource for clients and provides equal treatment to all client groups in accordance with the agency's commitment to the dignity of all persons.

In coordination with the Health Coordinator, design, develop and facilitate health promotion activities and services targeting specific health topics and groups (physical, mental, emotional and nutritional).

Leads efforts in providing health education seminars to enhance refugee health and wellness.

Customize program services to meet the needs of diverse populations.

Arranges for transportation for clients engaged and receiving additional services to appointments when appropriate. Obtains the services of an interpreter whenever necessary to ensure culturally appropriate delivery of services.

Reports and tracks data concerning the frequency and type of health-related outreach, education and technical assistance for clients.

Complies with Lutheran Family Services' and HIPPA standards for health-related information and documentation.

Provides data required for various reports, submits all required reports in a timely fashion.

Coordinates services with other key staff to assure comprehensive services for the refugee. Attends and participates in staff meetings and service area consortia.

Participate in community outreach activities that advance the work of the Refugee and Asylee program.

Performs other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Cross cultural sensitivity and knowledge with the ability and desire to work with people of other cultures, some of whom will be limited English speakers.

Ability to perform general mathematical functions and to explain to clients for whom English is not the primary language.

Functional fluency in one or more foreign languagesis preferred.

Applicants with experience or training in the health care sciences are preferred.

Broad knowledge of practices, principles, and methods employed in the resettlement of refugees, including a working knowledge and understanding of US Immigration laws and regulations.

Written communication skills, ability to write reports and to make presentations.

Detail oriented, extensive documentation skills, organized and able to work in a multi-tasked environment.

Skilled at crisis management, problem solving and mediation.

Cross cult