Supplier Engagement Specialist with German (258982)

ArcelorMittal BCOE is looking for a Candidate for a position of

                                        Supplier Engagement Specialist with German

 

Key Responsibilities:

• Provide support to suppliers on how to use Ivalua, Ariba and Integra applications effectively.
• Assist with supplier onboarding and registration.
• Handle inquiries related to e-sourcing, e-procurement, and contract management.
• Support suppliers with purchase order and invoice troubleshooting.
• Resolve issues related to login, password resets, and system navigation.
• Guide suppliers through the bidding and auction processes.
• Maintain a knowledge base of common issues and solutions to improve supplier self-service.
• Collaborate with the IT department to resolve technical issues and improve system functionalities.
• Cooperate actively with other departments to solve supplier's query in accordance with the targets.
• Collect and analyze helpdesk statistics to identify trends and areas for improvement.
• Mailbox management L1 -To perform supplier query resolution as Level 1 support (Business+Technical) with Ariba and Ivalua enablement team.

Qualifications:

• Bachelor's degree in Business Administration, Supply Chain Management, or related field.
• Proven experience in a helpdesk or customer service role, preferably in a procurement or AP context.
• German and English knowledge C1
• Familiarity with Ivalua and Ariba platforms or similar procurement software.
• Knowledge of SAP would be an asset.
• Strong problem-solving skills and attention to details.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office and helpdesk software.
• Spanish, French or Dutch language will be an asset.

ArcelorMittal is the world's leading steel and mining company, with a presence in 60 countries and primary steelmaking facilities in 16 countries. In 2022, ArcelorMittal had revenues of $79.8 billion and crude steel production of 59.0 million metric tonnes, while iron ore production reached 45.3 million metric tonnes. Our purpose is to produce ever smarter steels that have a positive benefit for people and planet. Steels made using innovative processes which use less energy, emit significantly less carbon and reduce costs. Steels that are cleaner, stronger and reusable. Steels for electric vehicles and renewable energy infrastructure that will support societies as they transform through this century. With steel at our core, our inventive people and an entrepreneurial culture at heart, we will support the world in making that change. This is what we believe it takes to be the steel company of the future. ArcelorMittal is listed on the stock exchanges of New York (MT), Amsterdam (MT), Paris (MT), Luxembourg (MT) and on the Spanish stock exchanges of Barcelona, Bilbao, Madrid and Valencia (MTS).  For more information about ArcelorMittal please visit: http://corporate.arcelormittal.com