Organization Design Expert - Tech Focus - 12 Month Contract

Role: Organization Design Expert - Tech Focus - 12 Month Contract

Location: East Coast (NY/NJ, Atlanta, Charlotte, or South Florida)

Who We Are

AND Digital is a tech company dedicated to accelerating digital delivery and closing the digital skills gap. Since 2014, we have supported organisations in building better digital products and stronger digital teams.
We believe our work should always create a remarkable impact for our clients. Through our regional offices, known as ‘Clubs,’ we build strong relationships with our partners, ensuring they are prioritised by teams located nearby.
This unique model has driven success for both our clients and ourselves, reflected in our remarkable organic growth since 2014. Today, we are over 1,300 people strong, with Clubs across the UK, Europe, and the USA—and plans for global expansion in the coming years.
Join us and help fulfil our mission to close the world’s digital skills gap.

Role Purpose

The Organization Design Expert – Technology is responsible for designing and optimising technology operating models, organisational structures, governance frameworks, and workforce strategies that enable scalable, high-performing engineering and digital organizations.

This role partners with senior technology and business leaders to improve organizational effectiveness, delivery performance, decision-making clarity, and workforce alignment across engineering, product, platform, data, and technology operations functions.

The successful candidate combines deep organization design expertise with practical experience in modern technology environments, including agile delivery models, platform operating models, product-led organizations, and digital transformation programs.

Key Responsibilities

Organization Design & Operating Models

• Design and implement target operating models for technology organizations.
• Define scalable organizational structures across engineering, product, architecture, platform, infrastructure, data, and delivery teams.
• Develop role architectures, accountability models, and organizational layers.
• Align organizational design with strategic business objectives and technology priorities.
• Support transformation initiatives including agile, DevOps, platform, and product-centric operating models.

Span of Control & Structural Effectiveness

• Develop and implement span-of-control frameworks and management layering principles.
• Assess organizational efficiency, decision velocity, and leadership effectiveness.
• Identify opportunities to simplify structures, remove duplication, and optimize team composition.
• Create organizational health metrics and benchmarking approaches.

Governance & Decision Frameworks

• Establish governance structures for technology delivery and operational oversight.
• Define decision rights, escalation paths, forums, and accountability models.
• Create governance cadences supporting portfolio management, prioritization, risk, and delivery oversight.
• Improve cross-functional collaboration between technology, product, operations, finance, and business teams.

Delivery Metrics, OKRs & Performance Frameworks

• Design delivery measurement frameworks and technology performance dashboards.
• Define engineering, delivery, and operational KPIs and OKRs.
• Enable data-driven performance management and continuous improvement practices.
• Establish reporting mechanisms to track organizational effectiveness and delivery outcomes.

Workforce Planning & Capability Strategy

• Lead workforce planning and organizational capacity modeling activities.
• Assess future capability needs across technology domains.
• Develop workforce strategies covering build/buy/borrow decisions, location strategy, and talent scalability.
• Partner with HR and technology leaders on succession planning, skills mapping, and capability development.
• Support organizational conversations related to restructuring, growth, transformation, and workforce optimization.

Stakeholder Engagement & Change Enablement

• Facilitate executive-level organizational design conversations and workshops.
• Present recommendations and insights to senior leadership stakeholders.
• Support organizational change management and transformation adoption activities.
• Build strong partnerships across HR, Finance, Strategy, and Technology leadership teams.

Required Experience

• 8+ years of experience in organization design, operating model consulting, workforce transformation, or technology strategy.
• Strong experience working within technology and digital organizations.
• Proven