Samsung Experience Store – Assistant Store Manager

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

Our Retail Operations team rewrites the rules of traditional retail with immersive, tech-driven experiences—ideal for a dynamic leader who balances people development with operational precision. As Assistant Store Manager, you’ll partner with the Store Manager to drive sales, coach the team, and deliver standout customer moments that keep Samsung top of mind.

What You’ll Own

• Sales-First Culture
  Champion a revenue-driven environment by leading SFL/MOD roles and modeling personal sales performance.
• Sales & Operational Support
  Partner with the Store Manager to hit sales targets, analyze performance metrics, and implement action plans that drive growth.
• Experience Excellence
  Execute immersive demos, workshops, and promotional events—ensuring every customer leaves informed, delighted, and inspired.
• Team Coaching & Development
  Mentor Brand Ambassadors through real-time feedback, training, and recognition programs that build capability and confidence.
• Floor Leadership
  Lead the sales floor during peak hours, ensuring smooth customer flow, team alignment, and operational compliance.
• Talent & Scheduling
  Assist in recruiting, onboarding, and scheduling associates—maintaining optimal coverage and a culture of accountability.
• Cross‑Functional Collaboration
  Work closely with Store Technology, Repairs, Visual Merchandising, and Corporate Support to ensure seamless store operations and SOP compliance.
• Opening & Closing Procedures
  Execute all opening and closing tasks and work required hours during holidays, launches, and other peak seasons.

Skills and Qualifications

What You Bring

• Retail Pro – 4+ years in big‑box or specialty retail, with 2+ years in a supervisory or advanced associate role.
• Preferred: Consumer Electronics Savvy – You understand smartphones, wearables, and connected ecosystems—and can convey their value to customers.
• People-First Coach – You’re an exceptional communicator and mentor, adept at motivating teams to exceed expectations.
• Analytical & Action-Oriented – You leverage data to guide decisions and take swift action to capitalize on opportunities.
• Adaptable & Collaborative – You thrive in a fast‑paced environment and partner seamlessly with cross‑functional teams.

What We Offer

• Competitive salary plus MBO bonus tied to store and individual performance
• Medical, Dental & Vision insurance
• Life Insurance and 401(k) retirement plan
• Employee Purchase Program for Samsung products
• Tuition Assistance and Student Loan Program (after 6 months)
• Paid Time Off and Wellness Incentives
• A chance to grow your leadership career in a cutting‑edge retail environment
• “Relentless Pioneer” being a part of a culture that celebrates innovation

Apply today and elevate your career as a leader in Samsung’s retail revolution.

Explore more:

• Life at Samsung → https://www.samsung.com/us/careers/life-at-samsung/
• Benefits → https://www.samsung.com/us/careers/benefits/

The salary range for this role is expected to be between $84,000 and $104,000 plus 15% target bonus. Actual pay will be determined considering factors such as relevant