Social Services Family Partner

POSITION SUMMARY

 

Reports To: Unit Director

 

Trainings: Annual, Effective BLS required, existing incumbents with Heart Saver First Aid CPR/AED, will be required to renew with BLS, all new hires effective this same date, are required to have BLS within 90 days from hire or transfer, , CPI required within 90 days of hire or transfer

 

Career Development: Family Partner ® MHA ® Program Manager ® Therapist

 

Position Summary:

The Family Partner assists in data collection, participates in developing a Service Plan for each client and assists in the coordination of services for clients and their families.

 

Duties and Responsibilities:

· Assists in the completion of screening form

· Assist in development and facilitation of all family/individual programs.

· Maintains patient files according to department procedure/policy protocol

· Verifies and enters all information into the computer accurately

· Performs office support duties, i.e. filing, typing, copying, mail distribution resulting in efficient operations

· Accurately takes telephone messages and repeats key information to verify accuracy

· Monitors HFSC office to ensure comfort and convenience of clients and families

· Maintains confidentiality as related to patients, staff members, and departmental operations

· Promptly acknowledges and graciously receives patients, clients, and visitors

· Completes daily tasks within the assigned shift

· Consistently coordinates work to achieve maximum productivity and efficiency within the context of a team.

· Consistently performs duties with little or no supervision.

· Demonstrates appropriate initiative to meet the requests of all internal and external customers.

· Handles all situations efficiently, tactfully and confidentially.

· Willingly accepts and accurately completes other duties as assigned to assist with business unit functions.

· Demonstrates flexibility and teamwork by willing accepting any and all scheduled shifts.

· Accurately reports information to team members and participates with team members and clients/families in the completion of a Service Plan within established time frames.

· Demonstrates knowledge of crisis intervention and behavior management of aggressive behavior.

· Assists in the implementation of psycho educational programs.

· Demonstrates knowledge of community resources.

· Accurately documents all client interaction within established time frames. Including entering into AVATAR and other systems used.

· Writes in a professional and competent manner.

· Maintains a valid NJ driver’s license.

· Practices safe and courteous driving habits.

· Provides services to clients/families in their native language or is able to procure the services of a translator.

· Demonstrates a willingness to serve on professional committees, attend staff meetings, attend in-services, etc.

· Seeks supervision in a professional manner and documents supervision.

· Develops an adequate professional relationship with all referral sources and relevant community agencies.

· Adequately responds to the needs of clients, families and referral sources.

· Provides core services to clients as assigned

· Contribute to unit LOS

· Assist in maintenance of petty cash, receipts, and submission of check requests (as needed)

· As appropriate to scope of practice, assists in the data collection for each assigned client, including the following:

The relationship of each client’s physical status to dependence.

The nature of the comparison to use alcohol and/or other drugs.

The intensity of the client’s mental preoccupation with using alcohol and/or drugs.

 

 

Minimal Qualifications:

Education: Associates Degree or relevant experience with implementation of community-based services, prevention programs, or any other human service programs.

Preferred Qualifications:

Education: Bachelor's Degree in behavioral health or related field.

 

Requirements:

New Jersey Valid Driver’s License

CPI & BLS required, existing incumbents with Heart Saver First Aid CPR/AED, will be required to renew with BLS, all new hires effective this same date, are required to have BLS within 90 days from hire or transfer

 

Equipment Use: Computer, copier, facsimile, motor vehicle

 

The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position