Contract Maintenance Manager/QCM

Our Mission

• Take care of our customers better than anyone else
• Take care of our employees, who take care of our customers, better than anyone else
• Always do what’s right

We are committed to excellence and integrity in everything we do. We are looking for professionals who share these values and are ready to contribute to a high-performing team.

Job Summary

We are seeking an on-site Contract Maintenance Manager/QCM to support operations for our site at Robins AFB. The Contract Maintenance Manager/QCM will be responsible for the performance of all operations, maintenance, repair, and facility management support tasks and functions.  This position has full authority and responsibility for assuring performance objectives and standards identified in the contract are met. This includes legal compliance and customer expectations. Must be available during normal working hours (currently Monday-Friday, 0730 to 1630), and during non-duty hours for emergencies.  Must be available within one hour in situations that require your presence.  Whenever the CMM/QCM is contacted regarding an emergency situation, the CMM/QCM shall immediately provide guidance to contractor personnel and then contact the COR and FM. 

Responsibilities include the following.  Other duties may be assigned.

• Supervise a diversified work force responsible for 24-hour (24/7/365) operations, maintenance, and repair of medical facility systems.
• Coordinate closely with customer FM in providing reports, scheduling services, sharing program status, and making best practice recommendations.
• Ensure work is completed in compliance with contract requirements.
• Resolve conflicts, identified deficiencies, and issues following reporting and corrective action requirements.
• Maintain program documentation and records for The Joint Commission (TJC) requirements, contract deliverables and plans, training, staff certifications and licenses, and permits.
• Provide subcontractor and vendor management, including performance reviews and necessary follow-up actions.
• Hires, fires, and disciplines project employees. 
• Assess employee incentive awards.  
• Responsible for support staff coordination and ensuring required supervision of Contractor personnel is present during normal and other-than-normal duty hours. 
• Attend all meetings that involve interests or support as related to PWS when representation is requested by another base activity. 
• Ensure that all employees are properly trained and licensed, if required, prior to their appointment to a position or prior to operating equipment associated with a position.  
• Ensure that supervisors and managers schedule and provide training as specified in the PWS. 
• Ensures that all personnel assigned in each function secure and account for all Government property issued, that proper maintenance is performed, and that all applicable Security Control Plans are followed. 
• Respond to Government requirements which occur throughout the life of the contract, including contract requirements for data accumulation and submission. 
• Responsible for administration of the Quality Management System (QMS)  
• Authority to act on behalf of the Contractor, and direct removal, rework, or replacement of defective materials or poor-quality workmanship.  
• Performs Inspections, Identifies Corrective and Preventive Actions, and performs Follow-up Activities.  <