Global Quality SIA Strategy Program Manager

Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.Global Quality SIA Strategy Program Manager Responsibilities

• Identify dependencies, reduce risks, and drive the collaboration with cross-functional partners and report to leadership on progress against goals.
• Create standard and custom reports
  summarizing business, financial, or economic data in order to translate business requirements into project proposals and define and scope problem statements including SMART goals and
  success criteria.
• Analyze business intelligence and current trend data to explore new strategic opportunities for Global Quality to inform the future roadmap for leadership consideration.
• Proactively and independently initiate and drive projects to completion with minimal guidance and align and influence senior cross-functional partners on priorities using data driven
  analysis.
• Communicate process, policy, and product concepts effectively to senior leadership, business and cross-functional partners.
• Maintain and update business intelligence tools and
  resources for Global Quality and remain up to date on key workflow changes, operational guidelines, policy updates, and Community Standards.
• Apply deep understanding of the
  architecture and integration points of Meta’s community support processes, products, and policies in order to provide technical support and disseminate information for business
  intelligence tools, reports, and metadata enhancements for Global Quality.
• Position requires 20% domestic and international travel.

Minimum Qualifications

• Requires a Master's degree in Management, Marketing, International Relations, Business Administration (MBA), or a related field and three years of work experience in job offered or business-related occupation. Requires three years of experience in the following:
• 1. Working with technical and business stakeholders, including leadership
• 2. Communicating and partnering with cross-functional teams, driving alignment, effective escalations, and achieving results
• 3. Coordinating large cross-functional projects and managing end-to-end from inception through to delivery
• 4. Working in a Strategic function or equivalent team, preferably in a technology company or consulting firm or similar fast-paced environment
• 5. Operational excellence and process improvement methodologies
• 6. Developing and editing policies impacting a large number of end users
• 7. Working with Trust and Safety teams or parallel vertical within a global online platform-based company.

LocationsAbout Meta Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com. $158,876/year to $194,480/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.