Order to Cash Analyst

About Us

The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It’s the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work across a huge range of disciplines and locations, and find an empowering, warm and welcoming culture that values curiosity and rewards smart, ambitious thinking. Those who are willing to unite around our mission and live our values will find plenty to challenge, inspire and interest them. Like the audiences we serve, no two FT people are the same; but together we help our audience be better informed and understand the world around them. It’s a job that’s never mattered more, and a career that can take you anywhere you want to go.

Our commitment to diversity and inclusion in the workplace

At the FT, we give all employees a voice so that diverse perspectives are heard and valued. We believe that a supportive workplace is one where employees feel they can be themselves at work. We'll continue to remove barriers for all, and in particular barriers facing employees from underrepresented groups.

The Role / Position Overview

This position will ensure timely management of requests and queries. This role will also ensure that all customer creation and amendments, and adjustments are processed accurately within allowed turn-around.

Key Responsibilities

1. Support internal and external customers by providing quick and accurate resolution.

2. Perform complete set up or amendment of customer details which will be reflected on invoices as requested by the business.

3. Process billing interface from various source systems and manual invoice requests.

4. Process payment allocations from various payment gateways

5. Perform balance sheet and supplier account reconciliations

6. Extract audit trail reports across all systems and verify against customer accounts created or amended in Oracle.

7. Process adjustments and urgent requests accurately and on a timely basis.

8. Create an environment of continuous improvement with documented standard procedures.

9. Perform Incident Management through Root Cause Analysis, Corrective Actions and Preventive action planning as needed

10. Perform and participate in tasks and special projects that may be assigned from time to time and whenever needed.

Required Skills/ Experience

• Candidates must possess at least a Bachelor's/College Degree in Accountancy or Finance and/or equivalent courses. Certification of Public Accountancy is preferred, but not required.
• Has minimum of 2 years of experience in accounts receivables, order-to-cash and maintaining general ledger, preferably from global shared services environments and/or multinational companies.
• Amenable to work in the UK shift schedule on a hybrid-work arrangement (2x on-site and 3x work from home)

What’s in it for you? Our Benefits

Our benefits vary depending on location, but we are committed to providing best in class perks across all our offices as well as an inclusive environment to develop your career. Examples of our benefits include; generous annual leave allowances, flexible working (including working from home), medical cover, enhanced maternity & paternity packages, subsidised gym memberships and Giving Back opportunities. Full details of our benefits can be found here.

Further Information

The FT is committed to providing an inclusive working environment for all. We are an equal opportunities employer who seeks to recruit and appoint the best talent regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We have implemented a hybrid working model and we also promote flexible working and will consider specific requests around flexibility for all roles where it can be accommodated. Please let us know if you require any adjustments as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements, or have any questions, talent@ft.com and a member of our team will be happy to help.

#LI-GS1