Primary Support Professional

Job Description:

Job Title: Primary Support Professional
Location: Poplar Bluff, MO.
Department: ISL
Employment Type: Full-time

Job Summary:

The Primary Support Professional provides Individualized Supported Living services, herein also referred to as “ISL” or “ISL services”, along with additional ISL duties. The incumbent of this position works in collaboration with the Program Coordinator to ensure the satisfactory implementation of the Individual Support Plan (ISP). The Primary Support Professional provides support services to clients served and coordinates the day-to-day activities as outlined within the ISP.

The Primary Support Professional position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more
• Telemedicine– 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Paid Time Off** - 29 days per year including vacation & holiday pay
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Works in the home and/or community with assigned client(s), as designated by the Program Coordinator and/or the Regional Director.
• Participates in Individual Support Plan meetings when possible and in RN visits or service monitoring visits.
• Trains staff in each client’s medical needs, personal preferences and compliance.
• Assures that staff are knowledgeable of client’s medications and any potential side effects by ensuring professional communication with direct support professionals after changes.
• Oversees daily residential notes, goals, and health tracking.
• Complete Daily checklists, weekly checklists and monthly checklists.  Checklists are subject to change with the changing needs of the client and/or ISL home.
• Maintain house calendar and update any appointments on said calendar. 
• Primary staff are responsible for ensuring all annual medical appointments are up to date and that the client makes it to all required medical appointments. Report to the supervisor the outcome of the medical appointment and any changes during said appointment. Make sure proper medical documentation is in place.
• Ensure adequate supplies of groceries, medication, and household needs. Order when appropriate.
• Review physical condition of home to ensure the health, safety and cleanliness standards are met and maintained. This includes ensuring food is properly stored and not expired.
• Ensures safety kits including First Aid Kit, “Grab and Go” Kit, Blood Borne Pathogen Kit and Emergency Preparedness Kit are present and complete.
• Reviews MARS for signatures, errors, etc. per shift.
• Completes event reports in accordance with state guidelines.
• Schedules staff or covers shifts for personnel who are sick or must be absent from the work site.
• Tracks mileage being used in home to ensure we are staying within mileage budget for each client.
• Participates in the development of positive behavioral support if needed.
• Ensure a receipt is maintained for each purchase made from client’s money and recorded on appropriate ledger.
• Ensure money counts are being completed at each shift change by staff.
• Collaborate with Program Coordinator on follow-up to monthly RN visits, trainings for special diets and adaptive equipment, annual paperwork signed by guardians and follow-up from Quality Management
• Ensures safety drills are done on each shift according to the Individual Safety Plan.
• Ensure staff are trained in special diets and adaptive equipment.
• Ensure daily exceptions are documented and submitted to the Program Coordinator at the end of each month.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to communicate effectively before groups of residents, employees of the organization, family members and other contacts in the community. Must use person-centered language with individuals and families.
• Ability to apply common-sense understanding to carry out instructions furnished in written, oral or diagram f