Data Management Analyst, MDM

The Data Management Analyst is a crucial role responsible for managing reliability and improving the organization's trust in data through a Master Data Management (MDM) strategy. In this role, you will be responsible for working with business partners to develop and improve data quality metrics, specifically as they relate to customer data. You will help identify solutions to reduce cost and improve the efficiency of Guardian’s data pipeline. The ideal candidate will have a background in data governance, master data management, and quality assurance in the insurance industry.

You will

Customer Data Strategy Development:

• Help define and implement a robust customer data strategy aligned with business objectives. This includes identifying sources of customer data, data governance principles, and data quality standards.

Master Data Management Platform Business Requirements:

• Coordinate and collaborate with IT and business stakeholders to gather and prioritize business requirements for the MDM platform. Drive the selection, implementation, and optimization of MDM tools and technologies.

Customer Data Stewardship Operations:

• Help establish and oversee customer data stewardship processes and workflows. Help establish data stewards across departments to ensure consistent adherence to data management standard processes.

Data Quality Assurance:

• Help develop and implement Data Quality metrics and KPIs to monitor the health of customer data. Proactively identify and address data quality issues through root cause analysis and corrective actions.

Cross-Functional Collaboration:

• Work closely with marketing, sales, customer service, finance, and the Business Units to understand their requirements and ensure alignment with the customer data strategy.

Change Management:

• Help drives organizational change initiatives to promote a data-driven culture and foster a shared understanding of the importance of accurate and trusted customer data.

Performance Measurement and Reporting:

• Help establish performance measurement frameworks to track the efficiency of customer data management initiatives.

You have

• Bachelor's degree in computer science, Information Systems, Business Administration, or related field; Master's degree preferred.
• 3+ years of experience in data management.
• Strong understanding of customer data concepts, including data modeling, integration, quality management, and governance.
• Collibra or similar metadata management and data quality tool experience.
• Experience working with data using tools such as SQL or Python.
• Demonstrated communication and collaborator leadership skills, with the ability to work collaboratively with business and technical teams.
• Proven experience in developing and driving data strategies.

Location
This is a flexible, hybrid position requiring 2 days per week in the office, with preference given to candidates within commuting proximity to a Guardian office, which include:

• Bethlehem, PA
• Hudson Yards, New York City

Salary Range

$91,260.00 - $149,925.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

• Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

• Dental plan

• Vision plan

• Health care accounts – flexible spending, health reimbursement, and health savings accounts

• Critical illness insurance

Life and Disability Insurance

• Company-paid Life and Disability insurance plus voluntary supplemental coverage

• Accident insurance

Reti