Director of Operations, The Nonprofit Institute

Position Title & Department:

 Director of Operations, The Nonprofit Institute; School of Leadership and Education Sciences Posting #

5333

Department Description:

Rooted in social justice, led by compassion, inspired by curiosity, driven by a shared vision.

Mother Rosalie Hill Hall on the University of San Diego campus is home to the School of Leadership and Education Sciences' (SOLES) vibrant and vision-driven collective of academic departments, centers and institutes. Here, we combine innovation with introspection, academics with real-world application, and study with social impact.

Our nationally-accredited programs span the realms of leadership, teaching and counseling, both at graduate and undergraduate levels. They're all approached with an emphasis on social justice, multiculturalism and a determination to forge a better world together.

University Description:

This is a full-time temporary, benefit-based position with an anticipated end date of June 30, 2026. The appointment is renewable at the discretion of the University and dependent upon performance and continued funding.

The University of San Diego, an engaged and contemporary Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity’s urgent challenges.

Detailed Description:

The Director of Operations (Director) is responsible for overseeing the internal operations and administrative infrastructure of The Nonprofit Institute (NPI) within the School of Leadership and Education Sciences (SOLES). The Director fosters a welcoming, healthy, inclusive, and values-aligned workplace that reflects the mission of NPI and the broader values of SOLES and USD. This position provides leadership in the areas of financial planning and management, human resources, organizational compliance, space and systems coordination, and program operations. The Director ensures that NPI’s activities align with USD policies and procedures, supervises and coordinates staffing and resources across multiple projects, and supports the effective delivery of mission-related programs and initiatives. This role works closely with the Executive Director, NPI leadership team, SOLES administrative offices, and external partners to ensure operational excellence and continuity across all aspects of the Institute’s work.

Duties and Responsibilities:

NPI Operations

• Serve as the primary operational leader and trusted problem solver for the seamless functioning of day-to-day activities at NPI, proactively monitoring, troubleshooting, and resolving issues that could affect workflow, staff morale, or institutional compliance.
• Serve as direct liaison to the SOLES Sponsored Initiatives Incubator (SSI)
• Lead and coordinate human resources management, including job description development and updates, hiring processes, onboarding, performance evaluation processes and timelines, and ensure HR practices align with equity goals and values.
• Oversee the development, implementation, and continuous improvement of standard operating procedures (SOPs) for all NPI processes and relationships to ensure clarity, consistency, and efficient operations.
• Supervise the Marketing and Communications Manager to:
  • Ensure consistent brand management and communications
  • Maintain a highly professional website and online presence
  • Oversee production of high-quality collateral and marketing materials
  • Align public-facing content with NPI’s mission and values
• Supervis