Sales Manager, Reseller CI Sales Team (remote in California)

Position Summary

Reports to:
Director of Sales, Customer Install

Reporting Location:
Remote in California

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

The Sales Manager will be responsible for managing and expanding the Custom Install (CI) Dealer base and Rep Firm support, to maximize revenue attainment of Samsung TV, AV, and Commercial Display products.  This role will report to the Director of Sales.  Together, this team is charged with driving sales initiatives of both Home Entertainment (HE) and Commercial Display (EBD) product lines to the CI channel.  As the regional CI Dealer lead, the Sales Manager will oversee all CI dealers and Rep Firm partners, analyze and organize data reporting, and be accountable to management.  Key to the success in this role includes business planning, expand sell-in/sell-through activities, develop sales growth strategies, execute sales promotional planning, and frequent business updating and reporting.  Role also involves sales and marketing program development, execution and audit. 

Background/Experience:

The candidate should possess relevant experience in consumer and /or commercial AV products, AV dealer and distribution channels, and understanding of strategic sales collaboration within a distribution fed sales organization.  Ideal candidates will have experience with an established CE/IT brand, and understanding of AV solution sales channels and two-step go-to-market strategies. The candidate should be able to demonstrate excellent interpersonal and client management skills, and be proficient in business management systems, along with MS Office products including Excel, PowerPoint and Word.  This position may require flexible working hours beyond normal schedule including up to 40%+ travel for customer visits, events and industry trade events.

Necessary Skills:

The ability to plan, organize, and prioritize business plans and programs, and achieve sales performance objectives within established time frames and requirements.  Ability to make professional sales and business presentations in writing, through email, reports, or orally, including business and technical matters as needed, along with developing business relationships with both internal teams and external customers. The ideal candidate has established experience with sales management of Consumer Electronics /IT brands and markets, dealer and/or distribution channels, and an understanding of AV solution sales.

Responsibilities:

• Sales Manager responsibility for assigned portfolio of Custom Install Dealers and Representative Firms include maintaining the integrity of the consumer and commercial division strategies, implementation and execution of sales and marketing programs, and attaining the sales goals for the assigned segment.  Position is responsible for engaging with all levels of the organization, both internal and external, and within Custom Install channel. 

• Monthly/annual sales plan achievement

• Overall segment strategy implementation; execution of Samsung brand, support of all sales and marketing objectives

• Daily representative firm contact in all regions of portfolio assigned

• Daily customer contact; maintaining current and developing new opportunities

• Management of sell-in and sell-through sales activities

• Administration of sales orders, program execution and validation, and channel communication

• Organize reporting for management review

• Monthly travel throughout territory

• Organize, prepare and present executive summaries/ quarterly business review meetings for each representative firm in territory

• Support and develop Sales Managers on the Custom Install Team

• Collaborate with sales managers, product marketing and supply chain teams

• Execution of Assign