Sales Coordinator I - Mandalay Bay

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

Are you ready to jumpstart your career in Hospitality while working at one of the most iconic destinations on the Las Vegas Strip?  Mandalay Bay Resort and Casino is looking for an enthusiastic Hotel Sales Coordinator to join our dynamic team!  At Mandalay Bay, we believe in creating a fun, supportive environment where your ideas can thrive.  Bring your energy, creativity, and passion for growth, and let’s make unforgettable experiences together!

THE JOB: 

The Sales Coordinator will support the Convention Sales Managers at Mandalay Bay by assisting with the sales process, event coordination, and client communications to ensure a seamless experience for both clients and sales teams. This role is essential in maintaining an efficient, organized, and client-centered sales process that upholds the highest standards of customer service and professionalism.  You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their stay with us.

THE STARTING PAY RATE:  $19.00 / Per Hour

THE DAY-TO-DAY:

• Prepare and edit correspondences, communications, presentations, contract formatting, redlines, and updating systems to reflect contract terms and negotiated room rates
• Process reservations, expense reports, invoices, billing information for accounting, confirmations, cancellations, special handling alerts, show tickets, dining reservations, and amenities. Amenities could include but are not limited to site inspections, customer event weekends, and VIP stays
• Arrange and coordinate meetings, travel arrangements, and meal appointments within the property or outside travel
• Monitor, screen, respond to, and distribute incoming communications via e-mail and phone in a timely manner
• Provide guest service to internal employees, guests, and all customers of MGMRI

THE IDEAL CANDIDATE:

• In-Process or Completed College Education Preferred
• Six (6) months of previous administrative experience
• Must be able to work various shifts, including weekends and all holidays
• Basic knowledge of computer software including Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e., telephone, copier, and fax machine
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• Able to effectively communicate in English, in both written and verbal forms

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our Mandalay Bay employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14588

Are you ready to JOIN THE SHOW? Apply today!