Associate Director, Global Content Management Strategy

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Associate Director, Global Content Management Strategy

What you will do

Let’s do this. Let’s change the world. In this vital role you will lead the enterprise-wide strategy, governance, and execution of content organization, discoverability, and accessibility, with direct influence across multiple departments and markets. This leader will align operational plans with corporate strategy, manage a hard-working team, and partner across global commercial capabilities, brand, medical, corporate affairs, and digital functions to elevate how content is tagged, stored, and accessed across the organization.

This position will be accountable for the standards and systems that power global content metadata, ensuring strategic alignment, compliance with pharmaceutical regulations, and optimization through innovation, data, and technology. The role also leads the governance of the Digital Asset Management (DAM) platform and directly impacts content scalability across business units and regions.

Scope & Strategic Influence

• Lead cross-departmental content governance, budgeting, and resource planning for content management operations across therapeutic areas and markets.
• Align content management strategy with broader organizational, commercial, and medical goals, including digital transformation and customer-centric engagement.
• Influence and guide critical initiatives through operational planning and change management, ensuring alignment with enterprise standards and regulatory compliance.

Governance & Content Systems Leadership

• Establish and maintain content standards, metadata schema, and tagging frameworks that scale across the enterprise.
• Serve as the primary business owner for Content Management DAM platform governance, optimization, and improvements; working in collaboration with IT, compliance, regulatory, insights and analytics, and vendor partners.
• Partner with regulatory to ensure integration with Medical Legal Regulatory review and approval system.
• Partner with regulatory, legal, and privacy teams to ensure all content systems align with promotional review standards, and accessibility regulations.

Team Leadership & Talent Development

• Lead a global team that includes a Senior Manager of Content Management (with oversight of three DAM Administrators) and a Data Analyst aligned to content analytics and taxonomy.
• Provide leadership and mentor to management-level direct reports, contributing to succession planning and long-term capability development.
• Independently determine strategic priorities and timelines, ensuring all team deliverables are aligned with evolving business needs.

Operational Excellence & Analytics

• Translate business needs into content governance practices and platform configurations that drive efficiency, accessibility, and personalization at scale.
• Provide content management advisory guidance for Content Strategists on how best to demonstrate centrally organized content.
• Leverage content usage data and performance metrics to guide prioritization, resourcing, and content optimization efforts.
• Collaborate closely with the Insights & Analytics team to provide executive-level readouts and inform enterprise content KPIs.

Enterprise Collaboration

• Actively partner with Content Strategists and leaders across brands, markets, and enabling functions to drive integrated content strategies.
• Build and nurture relationships across global teams to ensure shared standards, knowledge transfer, and effective content reuse.
• Participate in strategic and technical forums, providing thought leadership on content accessibility, taxonomy, and digital enablement.

What we expect of you

We are all different,