Assistant Director of Housing Facilities (Two Positions): Maintenance OR Custodial

Job Summary/Basic Function:

Due to recent organizational structural changes, the addition of new positions, and an increased need for comprehensive administrative and operational support, we are seeking to fill two Assistant Director roles. While each position has a distinct functional focus, both roles will work in close collaboration to ensure seamless integration between the Maintenance and Custodial teams. Together, the Assistant Directors will provide strategic leadership, enhance cross-functional coordination, and support a holistic residential experience for students while strengthening staff development and operational effectiveness.

Assistant Director (Maintenance)

The Assistant Director of Maintenance provides operational leadership for maintenance services across multiple University Student Housing facilities. This role oversees skilled trades and maintenance staff responsible for preventative maintenance, corrective repairs, work order management, and support of renovation and capital improvement projects within residence halls. The Assistant Director ensures systems and facilities are safe, functional, and responsive to the needs of students and housing operations.

Working closely with Housing leadership, this position oversees personnel, budgets, contractors, and daily operations while implementing tactical plans that support departmental goals. The role requires strong technical knowledge, team leadership experience, and a proactive approach to asset management, efficiency, and service delivery in a fast-paced, student-centered environment.

Assistant Director (Custodial Services)

The Assistant Director of Custodial Services provides operational leadership for custodial programs across multiple University Student Housing facilities. This role oversees supervisors and custodial teams responsible for maintaining clean, sanitary, and welcoming residence halls and common areas that directly support student health, well-being, and community living.

This position manages staffing, contractors, training, quality assurance, and resource allocation to ensure consistent service standards and operational efficiency. Working in partnership with Housing leadership, the Assistant Director develops and implements tactical plans, promotes a culture of accountability and customer service, and ensures custodial operations effectively support the residential student experience.

Department Overview:

Housing & Residence Life (HRL) is a department that accommodates approximately 3,700 students and staff across 12 on-campus living communities, which include traditional residence halls, suite-style, and apartment-style housing options. Our department is dedicated to supporting the academic and personal success of our residents. As we continue to grow and evolve, we aim to serve a broad range of students from across the region, including those from rural areas and those who are the first in their families to attend college.

The mission, vision, and values of Housing & Residence Life guide our approach to supporting students and maintaining a strong, purposeful community.

Housing & Residence Life “provides a vibrant residential experience that fosters learning, academic achievement, and meaningful relationships.”

The support we offer residents during their time on campus is anchored in the following values:

• Community – Fostering collaboration, mutual support, intentional engagement, and a sense of connection
• Learning – Encouraging critical thinking, personal growth, and exploration
• Respect – Emphasizing empathy, consideration, and authenticity

Our goal is to create a welcoming and secure living environment where students can thrive academically and personally. Through our programs and services, we aim to promote a positive residential experience rooted in shared values and a commitment to student success.

Level Scope:

Provides direct supervision typically to professionals or skilled technical employees at the entry or intermediate level. Functions as advisor to unit and administration and sets goals and objectives for team members for achievement of operational results. Analyzes and resolves problems through drawing from prior experiences. Interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of campus resources (operational, financial, and human) in compliance with departmental goals and objectives.

Essential Functions:

Core Responsibilities and Leadership Expectations (Both Positions)

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