Jobs and Careers

Dental Coordinator

United Statesfull_timeVerifiedPosted 25 Jun 2026

💰 $51,060/yr($40,860/yr – $51,060/yr)

About the role

ORGANIZATION INFORMATION:

Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation’s largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ) healthcare organizations. With 17 offices in 11 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.

POSITION SUMMARY:
The Dental Coordinator serves as an advocate and educator in creating treatment plans for dental care. The role is essential in securing treatment plans and coordination of financial resources and/or insurance requirements and billing practices. Additionally, this role includes the greeting of patients, scheduling appointments, answering phones, and other reception/front desk duties, as required. The Dental Coordinator exhibits an efficient, knowledgeable and positive countenance to every patient experience.

Hourly Rate: $20.43hr -$25.53hr

Benefits:

PTO
Vision
Dental
Health
401k
Sick time
Paid Holidays

MAJOR AREAS OF RESPONSIBILITIES:

Conduct interview to understand the patient’s oral health history, concerns, and objectives

Conduct all prior authorizations across any designated clinics

Explain the treatment plan, address patient concerns and answer any questions

Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment

Build trust, and understand the patient’s objectives

Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented in coordination with the medical center financial counselors.

Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.

Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.

Communicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options.

Conduct treatment consultations with all new patients and with existing patients when new treatment plans are presented.

Greet and check patients in and out before and after treatment.

Answer incoming calls to include, new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.

Perform general office duties and other duties as required.

Update patient information on an as-needed basis.

Verify patient appointments via phone two days before the appointment, and updating the patients’ record or the status of the phone call.

Scan all patient paperwork and outside documents into the Electronic Health Record (EHR) to ensure that it is organized and easily accessible.

Manage tasks assigned by members of the Dental team that may include, making referrals, scheduling Specialist appointments, and coordinating with Case Management staff concerning appointments for their clients.