Customer Sales Manager, DH CVS

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

The Customer Sales Manager will develop, execute, and drive a collaborative business partnership between CVS and Haleon. You will lead business planning, shape go‑to‑market strategies, and champion Digestive Health and Wellness initiatives that create value for our brands and the customer. Success requires a strategic thinker who can influence and execute across internal and external stakeholders.

Role Responsibilities

• Own the business for Haleon’s OTC brands, with direct selling and management accountability.

• Deliver best‑in‑class account management, driving Revenue and Net Margin growth to achieve and exceed targets.

• Build and execute a multi‑year strategic plan with clear milestones and a path‑to‑goal.

• Act as the category sales leader for the account; lead cross‑functional teams; apply strong financial and analytical acumen.

• Lead Joint Business Planning (JBP): create strategies that align Haleon brand objectives and track progress and course‑correct.

• Influence decisions through compelling sales presentations, QBRs, and category updates grounded in advanced analytics.

• Partner with Demand Planning, Shopper Insights, Supply Chain, and Marketing to set accurate sales goals and deliver against plan.

• Shape channel strategy and eCommerce/omnichannel evolution to unlock incremental growth.

• Build strong relationships with merchants and cross‑functional customer partners (Planners, Supply Chain, Digital).

• Be the voice of the Customer inside Haleon—communicate the customer’s needs and lead joint initiatives to deliver collaborative objectives.

Why You?

Basic Qualifications

• Bachelor’s degree

• 5+ years managing large national customers in CPG.

• Hands‑on experience with Circana (IRI/NPD), POS data, Retail Link, and Category Management.

• Proven experience in finance and account management (forecasting, trade planning, P&L, ROI).

Preferred Qualifications

• Strategic thinking, negotiation, and influencing skills; executive‑ready communication.

• MBA or advanced business/analytics coursework.

• Strong analytics & business acumen; track record of fact‑based, analytical selling.

• Collaborative team player with the ability to build productive relationships across Product, Project Management, Marketing, Finance, and Supply Chain.

• Excellent planning and organization; demonstrable experience establishing business, product, and market plans using quantitative methods.

The Salary Range for this role is $105,372 - 144,887 USD + bonus

Benefits

Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program.  This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave.  On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family.  We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.

Job Posting End Date

 Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us tha