Manager, Product & Pricing Operations

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Job Category

Operations

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce is looking for a dedicated Manager to join the Product & Pricing Operations team to support our  compliance (SOX) strategy, process excellence and innovation. We are currently seeking a highly effective individual with passion and a proven track record for success in understanding business processes as well as identifying risks and potential gaps in relevant controls. This role requires strong discernment, emotional intelligence, and the ability to transform business knowledge into useful solutions. This person will also be responsible for applying business knowledge into the systems, process or reporting solutions that are proposed and delivered for an effective control environment.

The ideal candidate is expected to drive change, think independently, clearly communicate and support a point-of-view and recommendations, perform SOX risk assessments and scoping, participate in readiness and process/control improvement initiatives, and exercise influence to drive action in a cross-functional environment.

Your Impact

• Work cross-functionally to support a changing SOX landscape and drive process improvement.

• Provide end-to-end business knowledge and expertise to assist in SOX readiness activities and SOX program maturation activities

• Conduct thorough analysis of business processes and requirements to identify opportunities for improvement within the Salesforce platform.

• Collaborate with stakeholders to gather and document business requirements, user stories, and use cases.

• Work with current functional teams within the organization to review current processes and identify risk areas and areas for improvement and design controls around these to reduce risk and exposure to avoid operational surprises as well as evaluate and assess deficiencies

• Bring your knowledge and experience designing, implementing and testing internal controls over financial reporting (ICFR) per the Sarbanes-Oxley Act to respond to identified risks

• Partner with the teams to ensure SOX documentation, including flowcharts, narratives, and controls are up to date, accurate and properly handled

• Collaborate with functional teams for compliance to outlined processes and ensure that all key controls are being performed satisfactorily

• Work effectively in a dynamic, high growth environment, think quickly and creatively, recognize interrelationships early and enable innovation

• Drive breakthrough solutions, encourage shifts in approach, and build the momentum to help excel Salesforce to $50 billion and beyond

• Ensure risk assessment and control frameworks are in place and running effectively and efficiently.

• Navigate through ambiguity, manage and coordinate multiple project assignments simultaneously in a fast-paced environment, and deliver on

Minimum Qualifications

• 3+ years of related audit & accounting experience, preferably gained in both public accounting and private industry

• Degree or equivalent relevant experience required. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

• Strong background in public company SOX compliance requirements, accounting, and finance processes, including a solid understanding of the concepts of control design and operational efficiency

• Solid understanding/experience with key business processes, including Public Company Accounting Oversight Board (PCAOB) requirements and US GAAP

• Leadership skills (i.e. ability to take charge, confidence to interact with all levels, set objectives, drive results, and be a team player).

• Experience working with Project management methodology in complex business and technical environments

• Experience in working on Salesforce platform, and can navigate through various apps