AVP, Source to Pay - Software Procurement Leader

Job Description:

Role Summary/Purpose:

As a Software Procurement Leader, you will be responsible for managing the end-to-end software procurement and demand management processes, from overseeing organization's software assets, documenting our negotiated entitlements, ensuring compliance with licensing agreements, managing supplier rebates, tracking and optimizing software usage, to license acquisition. You will collaborate with various stakeholders, including Sourcing, to understand software/demand requirements, identify cost-saving opportunities, and ensure compliance with software licensing terms and organizational policies. Your role will involve strategic planning, reporting, and continuous improvement of Software procurement/demand management processes to optimize software investments and support the organization's goals.

Essential Responsibilities:

• Lead the Software procurement team responsible for purchasing, licensing, and deployment activities, in collaboration with IT and source to pay teams.

• Manages software procurement process: Downloads software from publishers' portals, obtains quotes from suppliers, assigns software for users/devices, reconciles invoices, and assigns licenses in software management tools.

• Reconcile usage vs. entitlements to validate contract / purchase compliance Develop & implement processes for managing software asset inventory efficiently & accurately for top software publishers.

• Monitors operational fulfilment: Keeps track of the Software Procurement COE ServiceNow ticket queue to ensure timely completion of operational fulfilment tickets.

• Supports compliance and process improvement: Assists ITAM teams in monitoring and enforcing compliance with asset management policies, identifies opportunities for process improvement, and implements logical improvement programs to optimize productivity.

• Collaborate with business units and IT teams to understand software requirements and recommend appropriate solutions to meet business needs.

• Monitor software usage, licenses, and expenditures to identify opportunities for cost optimization and rationalization as per the Synchrony requirements - Reconcile usage vs. entitlements to validate contract / purchase compliance

• Stay abreast of industry trends, emerging technologies, and best practices in software procurement and license management to drive continuous improvement initiatives.

• Utilize Software metering techniques that helps business teams measure, track and analyze the usage of software and optimize the software license allocations

• Conducts analysis of software needs: Collaborates with departments to assess current and future software requirements based on business needs, growth projections, and technological advancements.

• Ensures compliance and cost optimization: Manages software licenses and agreements to mitigate legal and financial risks, including monitoring license usage, renewals, and optimizing allocations to minimize costs.

Qualifications/Requirements:

• Bachelor’s degree and 4+ years’ experience in software procurement and software asset management, or in lieu of a degree 8+ years’ experience in software procurement and software asset management.

• 1 year experience and understanding of software licensing models, contract terms, pricing structures, and negotiation strategies.

Desired Characteristics:

• Excellent analytical, problem-solving, and decision-making skills with attention to detail.

• Solid project management and organizational skills, with the ability to prioritize and manage multiple procurement projects effectively.

• Strong negotiation and communication skills, with the ability to build and maintain relationships with vendors and internal stakeholders.

• Familiarity with source to pay processes, tools, and technologies, such as e-procurement systems and contract management software, software asset management tools and technologies.

• Knowledge of IT governance frameworks (e.g., ITIL)

• Experience and proficiency ServiceNow or any other major ITAM tool

• Experience with Coupa

• Ex