Senior Manager Customer Support (Aerospace Distribution Services)

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

 

Title:     Senior Manager Customer Support (Aerospace Distribution Services)

Company: BDSI

Job ID:  98586

Location:  Miami, FL

 

Position Summary: 

 

This position requires to work onsite 100%. The selected candidate will be required to work onsite at above mentioned location.

 

 

Position Summary:

Our team is dedicated to preventing and solving problems for our customers, and we strive to exceed their expectations every day.  As a Senior Manager, you will lead a team of employees and mid-level managers who handle business performance and execution requirements. These include maximizing customer experience, sales, margin, and turns. With a focus on customer satisfaction, you will play a key integrator role across the cross-functional teams in the region, ensuring effective collaboration and successful outcomes. You will be responsible for creating and executing plans, policies, and procedures for the organization, while also guiding the development of business and technical strategies. Additionally, you will oversee resource acquisition and drive process improvements in collaboration with the global team.

 

Basic Qualifications (Required Skills/Experience):

• Experience in leading large teams including Managers.

• 8-10 years of experience in Sales and/or Program Management in an aerospace or complex industry.
• Proficient knowledge in all Microsoft Office (Excel, Word, PowerPoint) applications.
• Demonstrated leadership, communication and problem-solving skills.
• Ability to work in a fast-paced environment with competing priorities.
• Excellent communication skills, both written and verbal.

Preferred Qualifications (Desired Skills/Experience):

Education:  Bachelor’s Degree in Business Administration, Supply Chain Management or related field of study.

 

Travel:

• This position requires traveling up to 25% of the time.

 

Drug Free Workplace:

Boeing is a tobacco free workplace and smoking is prohibited while on the premise and in the building in order to provide a healthy work environment for all. To support employees interested in quitting the use of tobacco products, BDSI is offering the Quit for Life Program to all US employees. 

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. 

 

Experience Level:

Manager Level 

 

Job Type:  Full Time

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.