About the role
<p></p> <p><strong></strong></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 14pt;"><strong>Soho Farmhouse Ibiza…</strong></span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;">Set in a working olive grove, Farmhouse Ibiza brings all the things we love about Soho Farmhouse in Oxfordshire to members living and visiting the White Island including bedrooms, an outdoor pool, a holistic wellness experience with a gym, yoga deck and treatment rooms and an organic kitchen garden restaurant and bar.</span></p> <p><strong></strong></p> <p><strong>The Role..</strong></p> <p>As Assistant Restaurant Manager, you are an ambassador for the brand with a detailed knowledge of the Soho House Group and its concept including all menus and food offerings. Demonstrating a professional approach towards our Managers, employees and guests, you are responsible for the day-to-day management of the club, any associated events in the club and including the member and guest experience. Keeping up to date with food/dining trends throughout the World, whilst ensure that the entire Club team display a ‘can do’ attitude in alignment with Soho Farmhouse Ibiza values.</p> <p><strong>Main Duties and Responsibilities..</strong></p> <ul> <li>Work hand in hand with Club Manager</li> <li>Promote Soho House and its concept, whilst achieving the highest member and guest satisfaction</li> <li>Be visible on the floor and engaging with the members gaining feedback and noting any comments through the reporting channels and directly to the kitchen and front of house team</li> <li>Ensuring that members and guests have a great experience and resolving any issues before they depart</li> <li>Provide support directly to the team on the floor including (but not limited to)</li> <li>Leading by example with a hands-on approach, setting an energetic pace and standards</li> <li>Daily assignments of responsibilities to all the team</li> <li>Organization and control of mise en place</li> <li>Daily staff briefings including comprehensive information on members and guests and any other relevant information</li> <li>Showing leadership thorough thoughtful decision making</li> <li>Ensuring the team are handling and reporting any negative feedback to allow it to be addressed immediately</li> <li>Taking immediate corrective action when any incidents occur</li> <li>Ordering and purchasing of products for the Club</li> <li>Manage and operate the POS system and ensure all items are updated as necessary</li> <li>Contact person for all staff for any request