Benefits Coordinator | People Operations

Red Ventures is seeking a talented and motivated Benefits Coordinator to join the Human Resources team to help manage our growing portfolio of employee benefit offerings. This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters.  

 

What You'll Do: 

• Act as a point of contact for general questions related to benefits. 

• Address employee inquiries and concerns related to benefits, partner with internal teams and vendors for resolution as necessary. Regularly update employees regarding the status of outstanding inquiries and escalate issues to appropriate leadership. 

• Review, confirm, and communicate with employees regarding all qualifying life events (e.g., birth, marriage, loss of coverage, etc.). 

• Process benefit data in the HRIS system and other vendor portals as required. 

• Review and reconcile plan data to ensure accuracy; assist with internal and third-party benefit plan audits. 

• Review monthly billings and vendor invoices for accuracy and ensure timely payment. 

• Assist with reviewing and monitoring plans and programs to ensure compliance with applicable laws and regulations. 

• Manage benefits materials and develop innovative solutions to promote employee engagement and showcase benefits information for HR colleagues and employees. 

• Manage and improve internal benefits documentation, onboarding materials, and SharePoint site content.  

• Maintain benefits orientation materials and onboarding session course. 

• Assist with the annual benefits open enrollment process to ensure successful implementation. 

• Assist with administrative, operational, and system support for the Benefits Team.  

• Work on special projects as assigned and other duties as needed. 

 

What We're Looking For: 

• Bachelor’s degree in Human Resources or related degree, or at least 2+ years of relevant benefits administration experience 

• Excellent attention to detail and audit skills 

• Ability to perform efficiently and effectively in a fast-paced, deadline-oriented environment 

• Strong analytical and problem-solving skills 

• Excellent verbal and written communication skills and ability to write or speak about complicated benefit issues 

• Ability to conduct research, analyze material logically, and share ideas and recommendations clearly 

• Proficiency in MS Office Suite (Word, Excel, PowerPoint) 

• Ability to handle matters of confidentiality with the utmost tact and diplomacy  

• Workday experience is a plus 

 

Compensation

• USA Compensation Range: $26.92 - $33.65/hour*
  • *Note actual salary is based on qualifications and experience

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program

 

Who We Are:

Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology – including Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life’s most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey – from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our