Clinical Content Manager

Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.  

Job Overview: 

The Manager, Clinical Content will play a pivotal role in shaping Omada’s clinical voice and member experience. In this role, you will lead the strategy, development, and continuous improvement of clinically rigorous, engaging content across written, audio, and video formats.

You will utilize your clinical expertise to ensure our content reflects evidence-based best practices, behavior change theory, and health equity principles, while also applying creativity to design experiences that inspire and engage members. You will collaborate closely with our Product content team to deliver innovative content strategies that drive measurable outcomes.  

Your impact:

• Create high-quality clinical content, including written materials, audio recordings, and video lessons, tailored to support member education, engagement, and ultimately improved clinical outcomes.
• Develop best-in-class member experiences: Author, edit, and oversee content that is engaging, inclusive, and effective across digital formats (written, audio, video).
• Drive cross-functional collaboration: Partner with the Product content team and squads to build scalable, impactful content strategies that align with Omada’s mission and enhance the member experience.
• Ensure scientific and regulatory rigor: Ensure all content is clinically accurate, evidence-based, and aligned with regulatory, accreditation, and professional standards (e.g., ADA, AHA, ACC, OMA).
• Develop resources to support member education on various health conditions, preventative measures, and healthy behavior changes.
• Foster innovation: Stay ahead of emerging research, industry trends, and new technologies (including AI/ML applications in healthcare) to continuously evolve our content offerings.
• Measure and optimize: Leverage data-driven insights to iterate and optimize content for maximum effectiveness and member engagement, identifying opportunities for improvement, and implementing iterative enhancements.
• Manage multiple content systems to ensure members and care teams have access to our content library.   

About You:

You are a clinical content leader with the ability to blend science, creativity, and strategy. You bring advanced knowledge of healthcare content creation and program development, and you know how to collaborate across functions to deliver results at scale. You possess: 

• Bachelor’s degree in a related field such as health sciences, communications, or education. 
• An unrestricted clinical certification (RD, RN or higher)
• 7+ years of experience in healthcare or digital health, with significant experience in clinical content strategy and development. 
• Strong understanding of clinical guidelines, health behavior change theories, and patient education principles.
• Demonstrated ability to translate complex clinical concepts into accessible, engaging content in various formats, including written, audio, and video.
• Proven track record of successfully managing complex, cross-functional projects from ideation to execution.
• Exceptional communication skills, with experience presenting to executive stakeholders and/or external partners.
• Proficiency using content management systems and familiarity with data analytics tools.
• Passion for digital health and commitment to improving healthcare outcomes.
• Ability to thrive in a dynamic, fast-paced environment, navigating ambiguity with confidence and creativity.
• Strong organizational skills, attention to detail, and the ability to prioritize and manage multiple projects simultaneously.

Bonus Points for:

• Master’s degree in related fields such as health sciences, communications, or education. 
• CDCES certification
• Previous work experience in digital health.
• Previous experience developing products with design and product teams.
• Expertise in obesity, diabetes, hypertension, and cholesterol management and patient education, including standards of care (ADA, AHA, etc).
• Tableau or Amplitude power user
• Experience applying AI/ML tools in clinical content development 
• Demonstrated success setting and achieving OKRs within a scaling organization 

Working Conditions: 

• Remote first environment 
• Travel may be up to 8%

Benefits:

• Competitive salary with generous annual cash bonus
• Equity Grants
• Remote first work from home culture
• Flexible vacation to help you rest, recharge, and connec