Process Engineer Senior Lead Analyst-Senior Vice President

The Process Engineer Senior Lead Analyst is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

• Supports planning, directing and coordination of day-to-day activities of running Enterprise Excellence projects and initiatives.
• Identifies stakeholders and key organizations and build and manage relationships.
• Directs the creation of multiple projects and manage their alignment to business goals.
• Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across initiatives and with Senior Management.
• Leads the identification and drive resolution of issues, including those outside established projects.
• Works with stakeholders to ensure initiative scope definition meets business objectives.
• Works with Sponsors to ensure business case/cost benefit analysis is in line with business objectives.
• Drives adherence to Enterprise Excellence processes, procedures, methods, and standards for initiative delivery and leverage across workstreams.
• Assists Engagement  team in negotiating for resources owned by other departments in order ensure the projects can be completed.
• Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
• Directs the identification of risks which impact initiative delivery and ensure mitigation strategies are developed and executed when necessary.
• Manages multiple teams or a functional area (depending on size of business).
• Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Ensures creation and signoff of project plans and charters, benefits management plan, stakeholder management plan, acceptance plan, and central issue log.
• Ensures plans meet business needs as described in the initiation documents.
• Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly.
• Escalates risks to the Engagement Lead, or Sponsor, when appropriate.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 10+ years of experience
• Should demonstrate a commitment to quality and attention to detail
• Experience in financial services operations and/or technology preferred
• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
• Critical thinking and problem solving skills

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salar