Workspace Engineer

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Eurofins is seeking an Engineer for its Workspace Management (WSM) group to support and maintain the Microsoft compute environment across North and South America using Microsoft Endpoint Configuration Manager (MECM) and Intune.  The ideal candidate would have expert experience with managing and deploying Windows Operating Systems via AutoPilot and MECM task sequences; with additional experience in Microsoft product patching, 3rd party application patching, application deployment, and an understanding of Group Policy.

Essential Job Duties:

• Support remote device imaging via AutoPilot/Intune.  Thorough understanding of AutoPilot profile creation, management, and troubleshooting/support of this process;
• Implement strategies and processes to effectively prepare installation packages, deploy application packages, deploy Windows security patches, and deploy Windows images to endpoints across multiple domains in North and South America using MECM;
• Use Windows Update for Business to keep Windows workstations patched to required levels for Intune managed devices;
• Create and deploy Intune configurations, policies, and settings;
• Knowledge of application deployment via Intune and a co-managed MECM environment;
• Provide oversight and support on high priority incidents or events, including but not limited to:
  • Mass rollouts of new software/tools or package upgrades;
  • Support priority incidents impacting local business instrument computers;
  • Upgrades and configuration changes of MECM;
  • Security patch auditing and remediation.

Qualifications

Required

• Bachelor’s degree in an IT related field or equivalent experience;
• At least five years of experience working in desktop engineering or workspace management position;
• At least two years of experience working with Intune and Microsoft Endpoint Configuration Manager (MECM)/ System Center Configuration Manager (SCCM);
• Communicate in a positive upbeat manner both verbally and in writing to a multicultural audience;
• Experience in understanding business requirements and translating them into something understood by a non-IT business leader;
• Consistently demonstrate initiative and self-motivation in creating and completing tasks with minimal oversight by leadership;
• Free to travel (5-10%) within the United States

Appreciated

• Experience creating/troubleshooting Microsoft Group Policy.
• Experience with application packaging and deployment.
• Experience with third party patching tools integrated with MECM and Intune (e.g. PatchMyPC).
• Experience with using Automatic Deployment Rules to deploy Microsoft updates to workstations and servers.

Additional Information

Eurofins employees are required by governments around the world to follow standard operating procedures that can affect IT such as how to install, maintain, update, repair and even retire equipment (KGDs/SOPs) 

Position is full-time, Monday-Friday, 8 a.m.- 5 p.m. Individuals in the Lancaster, PA area are encouraged to apply.

 As a Eurofins at Lancaster Laboratories emp