Project-Based Telesales VA

This is a remote position.

Location:  Sydney, Australia

Work Arrangement:  Remote / Work-from-Home

Engagement:  Project-Based

Hours:  30 hours per week per VA

Project Duration:  Approximately 3–4 weeks

Potential Extension:  Possible, depending on project requirements

Schedule:  Sydney / Australian Eastern business hours

Start:  Urgent / Immediate

About the Project

Is currently supporting a client with an event promotion campaign.

The marketing campaign has already generated a pool of  warm leads through email/EDM activity . These contacts have already received communication about the event and have either opened the emails or interacted with the campaign.

The VAs will be responsible for following up with these warm leads, answering basic questions about the event, encouraging ticket purchases, and helping convert existing interest into sales.

This is  not a cold-calling campaign .

Role Overview

Prego & Co Marketing is looking for  two confident and highly articulate Telesales VAs  to support a 3–4 week event ticket sales campaign.

The successful candidates will contact warm leads who have already interacted with the campaign, follow the provided sales script, answer questions, and guide interested prospects toward purchasing event tickets.

The project has a defined sales target:

Goal: 60 tickets sold within 3–4 weeks.

Key Responsibilities

Warm Lead Follow-Up

• Call warm leads provided by the client.
• Follow up with contacts who have opened or responded to previous email campaigns.
• Introduce yourself professionally and explain the purpose of the call.
• Reference the event invitation or previous campaign communication.
• Determine whether the prospect has questions or requires additional information.
• Engage prospects in a friendly and professional manner.
• Follow up with interested prospects as required.

Event Sales

• Explain basic event information using the approved script and resources.
• Answer common questions about the event.
• Identify prospects who are interested in attending.
• Encourage qualified/interested leads to purchase tickets.
• Provide the appropriate ticket-purchase link.
• Assist prospects through the next step of the purchasing process.
• Follow up with interested leads where appropriate.
• Record sales outcomes accurately.

Lead Management & Reporting

• Work through the provided warm-lead database systematically.
• Update lead status after each interaction.
• Record call outcomes.
• Track interested, undecided, converted, and unavailable leads.
• Flag questions or issues that require escalation.
• Maintain accurate records throughout the campaign.
• Provide daily updates on activity and results.
• Submit an end-of-day report.

Sales KPI

The primary campaign KPI is:

60 tickets sold within 3–4 weeks.

Candidates should therefore be comfortable working toward measurable sales targets and should understand that this is a  results-oriented telesales assignment .

Calling Environment

The candidates will primarily be speaking with  medical professionals and other business contacts .

Industry experience in healthcare or medicine is  not required .

However, candidates must be able to communicate professionally with highly educated professionals and business decision-makers.

Candidate Requirements

Essential

• Previous telesales, sales, appointment-setting, lead-generation, or customer-facing experience.
• Excellent spoken English.
• Clear and professional pronunciation.
• Confident telephone manner.
• Strong interpersonal and conversational skills.
• Comfortable making outbound calls.
• Comfortable handling objections and questions.
• Comfortable asking for the sale.
• Able to follow a sales script without sounding robotic.
• Strong lis