Job Description Summary

The Supply Chain Software Functional Owner supports and optimizes supply chain software applications by managing and prioritizing backlogs, leading daily management for cross-functional development teams, conducting quality assurance testing, facilitating user training sessions, developing and standardizing work processes, and addressing customer issues through root cause analysis and corrective actions. This role emphasizes continuous improvement, customer satisfaction, and operational excellence, requiring strong problem-solving skills, proactive initiative, and the ability to balance priorities effectively.

Job Description

Roles and Responsibilities

• Manage and prioritize a well-scoped backlog for supply chain software applications by collaborating with stakeholders to align features and enhancements with business needs.

• Lead daily management for a cross-functional development team, ensuring alignment on priorities, tracking progress, and resolving issues.

• Perform quality assurance testing to ensure software functionality, reliability, and alignment with requirements and user expectations.

• Provide user support by answering questions, offering guidance on software functionality, and assisting with root cause analysis and corrective actions for customer incidents.

• Facilitate user training and develop standard work documentation to ensure effective adoption and consistent use of software tools.

• Manage incidents and execute business changes by collaborating with Digital Technology, documenting processes, conducting fit/gap analyses, and defining future state processes.

• Drive continuous improvement by using FLIGHT DECK to reduce waste and partnering with Digital Technology and Supply Chain teams to optimize processes and tools.

• Influence supply chain software strategy, guide teams and projects with minimal risk and complexity, and communicate complex concepts to align stakeholders on alternative perspectives.

• Make informed decisions on complex tasks by evaluating information, engaging stakeholders to ensure business value, and offering innovative solutions with actionable recommendations.

Required Qualifications

• Bachelor’s degree from an accredited college or university (or a high school diploma / GED with a minimum of 4 years of experience in system/application development roles within sourcing, procurement, or related supply chain fields

• A minimum of 3 years additional experience in system/application development roles within sourcing, procurement, or related supply chain fields

Desired Characteristics

• Ability to influence supply chain software strategy and align features with business needs.

• Skilled in root cause analysis, corrective actions, and offering innovative solutions to complex challenges.

• Self-motivated to drive priorities, manage tasks, and deliver results with minimal oversight.

• Commitment to understanding user needs, ensuring satisfaction, and delivering value through software tools.

• Strong ability to work with cross-functional teams, stakeholders, and partners to achieve shared goals.

• Capability to convey complex concepts clearly and influence stakeholders to consider alternative perspectives.

• Experience in guiding teams, managing projects, and driving alignment on priorities and objectives.

• Precision in backlog management, quality assurance testing, and documenting processes.

• Dedication to using lean principles (e.g., FLIGHT DECK) to optimize processes and reduce waste.

• Strong understanding of supply chain software applications, tools, and related technologies.

• Flexibility to navigate changing priorities, challenges, and business needs effectively.

• High evaluative judgment to assess information quality, engage stakeholders, and make informed decisions.

• Ability to facilitate user training and develop standard work documentation for consistent adoption of tools.

• Demonstrated strength in GE Aerospace leadership behaviors: Respect for People, Continuous Improvement, and Customer Focus

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Re