Accounts Receivable Specialist (Charlotte-Onsite)

Description

As the pioneer and innovator of Quartz Surfacing solutions, Caesarstone sparked a revolution in the global market for countertops. As we continue to transform the surface industry through quality, passion and hard work, we are committed to building empowered teams and delivering a second-to-none customer experience.

 Caesarstone proudly maintains a leading presence in more than 50 countries, with our global head office in Israel, along with four state-of-the-art manufacturing plants in the USA, Israel, and India. With our North American headquarters in Charlotte, NC, our teams reach across multiple regions across the USA and Canada.

 At Caesarstone, we believe our employees are the backbone of our company. We are committed to hiring team members who are creative, innovative, dedicated and disciplined. We are a thriving company with a variety of career opportunities seeking forward-thinking professionals to join our team. We offer exceptional benefits, competitive salaries, and a compassionate and collaborative company culture. Come join our team!

Provides accounts receivable support to internal and external customers and warehouse(s) within designated region(s) of the US market.

PRIMARY RESPONSIBILITIES

Make collection calls to customers with past due balances and open invoices to ensure payment is made timely and within terms.

Research and solve payment discrepancies

Review holds report for order release

Work closely with your sales team to collect on past due balances and ensure credit/debit requests are submitted in a timely manner

Work with our 3rd party insurance carrier to ensure all accounts are in good standing

Process payments, refunds and tax offsets

ADDITIONAL RESPONSIBILITIES

Generate and distribute Excel spreadsheets reports to management

Generate, print and distribute daily Invoice History Reports.

Prepare, generate and distribute Weekly Aging Reports

Requirements

KNOWLEDGE AND SKILL REQUIREMENTS

1. Minimum 2 years of accounts receivable experience and knowledge

2. Associates degree

3. Prior experience with MAS or Oracle

4. Excellent attention to detail and follow-up

5. Ability to multi-task

6. Ability to handle interruptions and work in a fast paced environment

7. Works well in a team environment with a diverse group of people

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential

functions of this position:

• Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes

information skillfully.

• Interpersonal Skills—the individual maintains confidentiality, remains open to others’ ideas and exhibits

willingness to try new things.

• Oral communication—the individual speaks clearly and persuasively in positive or negative situations,

demonstrates group presentation skills and conducts meetings.

• Written Communication—the individual edits work for spelling and grammar, presents numerical data effectively

and is able to read and interpret written information.

• Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops

realistic action plans.

• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure

quality.

• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is

able to deal with frequent change, delays or unexpected events.

• Dependability—the individual is consistently at work and on time, follows instructions, responds to management

direction and solicits feedback to improve performance.

• Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.

WORKING CONDITIONS

Working conditions are normal for an office environment.

Caesarstone US provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Caesarstone US complies with applicable EEO state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of ab