MANAGER, PHARMACY CLINICAL SERVICES (CA)

Position Summary...

What you'll do...

Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders; administering immunizations; counseling customers regarding health care and prescription medication needs including Medication Therapy Management (MTM) and all ongoing programs as identified; and maintaining confidential information, controlled medications and required documentation.

Drives market pharmacy financial performance by ensuring that clinical service delivery is generating revenue in a cost-effective manner, improving margin, and developing a return on investment; directing managers in controlling expenses related to clinical service delivery (for example, scheduling of associates, efficient use of clinical time) to reduce costs while maintaining a high level of patient care; and providing guidance to pharmacists in analyzing economic trends, population health trends, and community needs to ensure the market meets clinical service delivery metrics, wage efficiency and overall profit derived from clinical services.

Develops and implements direct patient care strategy and clinical pharmacy programs for the market by analyzing pharmacy data to determine clinicalservices for example medication therapy management MTM disease state management immunizations offered utilizing clinical judgment andbusiness understanding to develop programs and services communicating corporate clinical service initiatives to the field and ensuringunderstanding of each service for successful quality delivery collaborating with Market Health Wellness leadership to ensure appropriate clinicalservices are available and offered in the Market and determine clinical scheduling developing relationships with local health care providers to ensuresuccessful program implementation and organizing community health events for example immunization events to expand the reach of pharmacyclinical servicesProvides expertise resources and support to pharmacists and field leadership by serving as a subject matter expert and modeling best practices forclinical pharmacy services delivery techniques and patient counseling training pharmacists in the optimal delivery of clinical services for examplemedication therapy management MTM disease state management immunizations responding to clinical and compliance inquiries from instorepharmacists and influencing other pharmacists to be proactive participants in all patient care initiativesEnsures continuous quality improvement in patient care and pharmacy clinical services by training pharmacists on standard operating proceduresSOPs and quality improvement QI initiatives monitoring and evaluating pharmacy performance on quality initiatives and patient outcomesimplementing policies for quality delivery of clinical services identifying opportunities for improvement and recommending improvements andsolutions to Health and Wellness QIDrives compliance in the delivery of clinical pharmacy services by educating pharmacists on appropriate licensure and certification requirements andensuring pharmacists are compliant with regulatory requirements for example federal state and local related corporate policies and standardoperating procedures SOPsDrives market pharmacy financial performance by ensuring that clinical service delivery is generating revenue in a costeffective manner improvingmargin and developing a return on investment directing managers in controlling expenses related to clinical service delivery for example schedulingof associates efficient use of clinical time to reduce costs while maintaining a high level of patient care and providing guidance to pharmacists inanalyzing economic trends population health trends and community needs to ensure the market meets clinical service delivery metrics wageefficiency and overall profit d