Senior Program Manager

Essential Duties and Responsibilities:

• Program Development and Communication:
  • Manage and prioritize concurrent complex programs, including deliverables, timelines, communications, meetings, scheduling, and action items.
  • Design and implement clinical programs and healthcare information technology implementations that support CDU and the Black Maternal Health Center of Excellence (BMHCE) mission, vision, and goals.
  • Monitor activities, track progress, and develop reports on key performance indicators and outcomes.
  • Ensure program objectives are met and compliance with institutional policies and procedures.
  • Serve as clinical liaison.

• Project Implementation and Oversight:
  • Manage clinical programs and population health projects.
  • Develop healthcare information technology implementations focused on EHR systems.
  • Maintain legal-regulatory compliance, research design, protocol, recruitment, and participant enrollment.
  • Maintain data lifecycle management and data integrity for collections, storage, and analysis.
  • Collaborate with data analysts for quantitative and qualitative analysis, data visualization, and reporting.
  • Develop Institutional Review Board (IRB) applications necessary to conduct human subject research using Responsible Conduct of Research to maintain informed consent, ethics, and data stewardship.
  • Serve as liaison for the Office of Research Integrity and Compliance to maintain Institutional Review Board (IRB) submissions.

• Grant Management and Contracts:
  • Assist in the development of grant applications, proposals, sub-awards, and contracts relevant to health policy and health services research programs.
  • Manage the grant lifecycle, including application, reporting, compliance, resource allocation, communications, and budgets.
  • Serve as liaison for the Office of Sponsored Programs for grant management, contracts, sub-awards, and requests for proposals.

• Financial Management and Budgeting
  • Develop and manage budgets for programs and projects, track program expenses to ensure responsible resource allocation.
  • Monitor expenditures, track financial performance, submit invoices for processing, and provide regular reports to leadership.
  • Serve as liaison to Finance and Procurement Departments to maintain compliance.

• Operations and Administration
  • Manage operational tasks for the program team, including staff, community faculty, post-doctoral fellows, students, program coordinators, community health educators, data analysts, and project assistants.
  • Responsible for approving timecards, time off requests, and performance reports.
  • Utilize Microsoft Suite products and other Project Management systems.
  • Serve as liaison to the Payroll Department and Human Resources Department.

• Stakeholder Engagement and Events
  • Engage with key stakeholders (government agencies, philanthropic organizations, academic research partners, and community-based organizations) to understand needs and expectations to ensure program objectives align.
  • Manage logistics, equipment, facilities, and communications for special events.
  • Serve as liaison to the Office of Strategic Advancement (OSA), Risk Management, and Campus Security to ensure event compliance.

Other Duties and Responsibilities:

• Facilitate a multi-disciplinary and collaborative approach to problem-solving and service delivery.
• Other duties as requested.

EDUCATION:

• Master of Public Health (MPH) or Master's degree from a regionally accredited institution in business, health administration, or related field, or equivalent experience required.

EXPERIENCE:

• 5+ years of experience in program management, grants administration, or related roles.
• 1-3 years supervisory experience.
• 1-3 years of experience with healthcare information technology systems and implementations preferred.
• 1-3 years of experience in a clinical setting with providers and patients preferred.
• Experience with event planning and standard procedures.
• Experience working as a liaison with diverse stakeholders, including internal and external partners.
• Experience with Microsoft Suite, including but not limited to Outlook, Word, Excel, PowerPoint, and OneDrive.

SKILLS:

• Knowledge of cultural competency and ability to work with a diverse community.
• Proven ability to work independently and collaboratively in a multidisciplinary team environment.
• Ability to work effectively