Office Services Specialist Supervisor

Title: Office Services Specialist Supervisor

State Role Title: 19013

Hiring Range: $40,000-$50,000

Pay Band:

Agency: Virginia Department of Health

Location: CENT VA-LYNCHBURG CITY-Cen-TW

Agency Website: 

Recruitment Type:

Job Duties

 

The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave. 

This position is based in the Lynchburg Health Department and supervises office support staff for environmental health programs in 5 district offices. The position will work with office support staff and environmental health staff and business office staff to ensure efficient and effective workflows in each office, that policies and procedures are consistent among the district offices and that excellent service is provided to both internal and external customers. The position will require periodic routine travel to each office in the district.

Supervises employees performing administrative, fiscal and/or clerical functions.
Typical duties: determines priorities, schedules and reviews work; trains, counsels and
formally evaluates employees including recommending and taking disciplinary action;
evaluates and improves office productivity by recommending organizational changes
if necessary for each office, shift or operational area supervised; interprets and
implements state and local policies and procedures; assures compliance with program
requirements; directly performs more complex clerical duties; collects and analyzes
data.

Minimum Qualifications

• Considerable knowledge of and experience in program organization, ability to
query and enter data into web-based database. Computer skills necessary.
• Excellent customer service and communications skills (oral and written)
• Ability to work independently with minimal supervision
• Ability to work and contribute within collaborative relationships, including the
public

Additional Considerations

• Experience supervising in a healthcare/medical setting
• Experience in patient confidentially (HIPAA)
• Comprehensive knowledge of and experience in general office
practices/procedures and business math
Experience as a supervisor or lead worker in an office environment

Experience with the use of databases, to include monitoring and assurance of data quality

Demonstrated ability to interpret, explain, and apply a variety of policies, rules, regulations, and standards.

Experience in or knowledge of environmental health programs

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov. If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferent