Veterinary Customer Service Representative - DTLA Part time

<div class="section page-centered"> <div class="content-wrapper posting-page"> <div class="content"> <div class="section-wrapper page-full-width"> <div class="section page-centered"> <p class="p1">Modern Animal has a mission to better the lives of animals by building a place that’s better for all of us who love them. We care deeply about the profession, and we are looking for a skilled Veterinary Customer Service Representative, known internally as Hosts, to join our team!</p> <p class="p1">Hosts? What’s a host? At Modern Animal, hosts are often the first point of contact and work closely with both our veterinary team and clients to deliver a phenomenal experience to both parties.</p> <p class="p1"><strong>What the job entails:</strong></p> <ul> <li>Facilitating member appointments</li> <li>Working closely with technology</li> <li>Acting as a liaison between our in clinic team, and our clients</li> <li>Ensuring clinic cleanliness</li> <li>Staying active, to include moving and lifting packages of varying weight</li> <li>Partnering with Modern Animal’s marketing team to implement local marketing efforts, including but not limited to flyering, facilitating local partnerships, and representing Modern Animal at community events</li> <li>Acting as a Modern Animal brand ambassador, effectively communicating our brand and offering to potential members and partners</li> <li>Identifying local marketing opportunities to drive regional membership growth</li> <li>Living and modeling the Modern Animal cultural vision by encouraging work/life balance, self-compassion, and a blame- and judgement-free work environment</li> </ul> <p class="p1"><strong>Why you'd be a great fit:</strong></p> <ul class="ul1"> <li class="li1">Exceptional verbal and written communication skills</li> <li class="li1">Passion for customer service</li> <li class="li1">Strong work ethic with an emphasis on organization</li> <li class="li1">Adaptability and open-mindedness</li> <li class="li1">Team player mentality and a friendly disposition</li> <li class="li1">Ability to anticipate the needs of veterinarians and paraprofessionals</li> <li class="li1">Willingness to grow and adapt</li> <li class="li1">Inclination to embrace change and work together to build an optimal solution for all</li> </ul> <p class="p1"><strong>What you can expect from us:</strong></p> <ul class="ul1"> <li class="li1">Excellent medical, vision, &