Senior Manager, Admissions & Records

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date.

Weekly Work Hours

40

Compensation Range

Staff Range N06

Salary Minimum

$66,900.00 Annually

FLSA

United States of America (Exempt)

Position Type

Staff

Position Summary 

Supervise the admission process for students applying to academic and continuing education programs; oversee the process to organize and maintain student records according to guidelines as established by College policies, accreditation bodies, state, and federal laws. 

Required Knowledge, Skills and Abilities 

• Knowledge of the purpose of community colleges and the vision of Dallas College. 

• Knowledge of the key interactions between the functions of Student Success (Admissions & Registrar) and Academic Affairs (Curriculum & Instruction). 

• Experience with developing, planning, and supervising change initiatives including knowledge and skill in process improvement, project planning, conflict resolution, team building, customer service, and data-based decision-making concepts. 

• General knowledge and experience in working with student success programs. 

• Experience with current and emerging technology related to admissions, enrollment, and the registrar function. 

• An understanding of contemporary issues in higher education is required through professional development activities. 

• Demonstrated ability to work effectively with students.

• Ability to identify, address, and collaborate with other leaders on solutions to barriers preventing a significant portion of our population from having a job that pays a living wage 

• Excellent interpersonal skills and the ability to communicate effectively, verbally and in writing, complex ideas, and information to a variety of stakeholders/constituents within the Dallas College community network related to career and academic requirements.  

 

Key Responsibilities 

• Provides daily supervision and support to admissions specialists responsible for processing applications, communicating with students about the enrollment process, verifying enrollment on behalf of students to external agencies, assisting students with transcript requests and ensuring staff are available to assist students through-out the enrollment process. 

• Oversee all aspects of the admissions process according to approved guidelines and policies of Dallas College.

• Supervise timely processing of all submitted applications and supporting documents.   

• Ensure all processing steps comply with established admission workflows and appropriate updates are made and maintained in the student information system such as change of address, programs of study, demographic, and other related information.   

• Ensure compliance of residency s