VMO Contracts Supervisor (Remote)
ArthrexAbout the role
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively searching for a VMO Contracts Supervisor. This individual will oversee and manage the entire lifecycle of contracts, ensuring compliance with legal and regulatory requirements, while optimizing contract performance and mitigating risks. The Contracts Supervisor will lead a team to negotiate, draft, review, and administer contracts, fostering strong relationships with stakeholders and ensuring that all contractual obligations are met efficiently and effectively. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.
This is a fully remote opportunity with quarterly on-site presence requested at our corporate headquarters located in Naples, FL.
Essential Duties and Responsibilities:
- Manage the contract lifecycle from initiation to closure, ensuring all terms and conditions are fulfilled, and renewals and terminations are handled promptly.
- Establish standard operating procedures (SOPs) to ensure contract negotiations with vendors and other stakeholders to secure favorable terms.
- Establish standards for contract draft, review, and revision of contracts to ensure accuracy and completeness.
- Identify and mitigate risks associated with contracts, ensuring all contractual obligations are met.
- Ensure compliance of contracts with company policies, industry standards, and relevant laws and regulations.
- Supervise and mentor VMO Contracts and/or VMO Specialist staff, providing guidance to support their continuous development.
- Monitor contract performance, implement improvements, and maintain and drive KPIs supporting efficiency and effectiveness.
Professional Services:
- Oversees and participates in negotiating and managing professional technical consulting agreements.
- Oversees the team to work extensively with internal customers, external vendors, and legal to ensure effective contract administration and that an accurate, detailed SOW is included in contracts.
- Contracts can range from commodity products and services to highly complex outsourcing relationships with multiple vendors, contracts, and contract schedules.
- Oversees the creation and maintenance of professional service contracts in Apttus to track key engagement milestones (expirations, renewals).
- Facilitates scorecard reviews and performance improvement plans for professional service vendors.
Technology Agreements:
- Negotiates and manages contract life cycles, with an emphasis on technology agreements.
- Works extensively with internal customers, external vendors, and legal to ensure effective contract administration. These could include IT management, application managers, project managers, and strategy and planning organizations. Contracts range from End-User License Agreements to Software as a Service.
- Oversees the maintenance of technology agreements to track renewals.
- Provides oversight to vendor-directed software audits where required, and direct true-up/reconciliation schedules in concert with the renewals team.
Education and Experience:
- Bachelor’s degree in business administration or a related field required.
- 8+ years relevant experience in contract management required.
- Certified Commercial (CCCM) and/or Professional Contracts Manager (CPCM) a plus.
- Software contract experience preferred.
- Proven experience in contract negotiations required.
Knowledge and Skill Requirements/Specialized Courses and/or Training:
- Ability to leverage experience to provide training for assigned learners.
- Proficient in drafting Service Level Agreements (SLAs).
- Familiarity with data protection regulations such as GDPR.
- High level of accuracy in reviewing and drafting co
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