Analyst/Senior Analyst, Crew Planning and Analysis

Location: DFW Headquarters Building 8 (DFW-SV08)   
Additional Locations: None
Requisition ID: 71244 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

Crew Planning leverages advanced analytics to deliver optimal staffing levels for the airline while balancing operational reliability and enterprise cost. 6,700 daily flights and over 35,000 pilots and flight attendants create a considerable opportunity to apply analytics to forecast, optimize, track, report, and manage crew business variables. This job also is expected to develop in depth understanding of airline flying schedule, and through quantitative analysis of historical crew data engineer a robust manpower plan.

What you'll do

• Leverages advanced analytics to deliver optimal staffing levels for the airline, balancing operational reliability and enterprise cost
• Derive meaningful and actionable insights from data to help improve the crew operation
• Perform quantitative analysis of historical crew data and create strategies that solve complex problems to engineer a robust workforce plan
• Work collaboratively with various teams across the crew domain (Crew Planning, Crew Scheduling, Flight, Flight Training, IOC, etc.) to develop innovative and insightful solutions to improve crew performance
• Identifies, analyzes, and recommends solutions to manpower planning issues and develop strategies to optimize staffing
• Automates and improves processes, reports, and forecasts
• Conducts analyses and creates reports with key findings, charts and tables summarizing results
• Manipulates, cleans, and analyzes large structured and unstructured data from diverse sources
• Ad hoc projects as required

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in Aviation, Business, Economics or related field and/or equivalent experience/training
• 3 years of relevant work experience
• Experience with SQL

 

Preferred Qualifications- Education & Prior Job Experience

• Experience with Java, R, or Python in addition to advanced Excel modeling is a plus
• Experience with Tableau or Power BI
• Experience with automation tools such as Databricks, Power Automate, or Alteryx
• Experience in a crew-related environment (crew-scheduling, crew training, etc.)
• Excellent quantitative and analytical skills with an aptitude for problem solving
• Strong analytical background involving data input, manipulation, and presentation
• Working knowledge of probability, statistics, and forecasting techniques a plus
• Understanding and familiarity with unions and contracts
• Experience in airline operations

 

Skills, Licenses & Certifications

• Ability to work effectively, meet deadlines, and shift priorities appropriately in a fast-paced, dynamic work environment
• Ability to make independent judgments and decisions while taking ownership of job responsibilities
• Ability to work as a team player in a high-stress environment
• Ability to decipher JCBA requirements and its application to existing members
• Ability to effectively communicate both verbally and written with all levels in the organization
• Ability to listen and accurately diagnose caller issues to provide resolution, or explanation in a clear, concise and friendly tone
• Self-motivated and logical with aggressive approach to identifying and solving problems
• Highly proficient in use of Microsoft Office, including Access, Excel, Word and PowerPoint

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depe