Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Business Continuity Specialist within PNC's Business Resiliency organization, you will be based in Pittsburgh, PA, Dallas, TX, Strongsville, OH, Birmingham, AL or Phoenix, AZ. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

Responsibilities include:
• Executes the assessment and risk rating Business Resiliency Third Party program, identifying risks and opportunities for contractual enhancement where applicable

• Supports execution of the Business Resiliency Third Party program to meet business and regulatory expectations

• Leads the evaluation, update, review, and approval of policies and procedures supporting the Third Party Business Resiliency program, which includes Technology Resilience, Operational Resilience, and traditional Business Continuity and Disaster Recovery.

• Leads the review, design, and development of resiliency controls for specific business and technology risk management program components related to Third Party program(s).

• Provides Resiliency/Continuity risk expertise while working with the Enterprise Third Party Management (ETPM), Lines of Businesses and other risk partners (e.g., Enterprise Risk Management, Compliance, Audit)

Preferred skills include, but not limited to;
• Third Party Assessments
• Business Continuity (Resiliency) and/or Disaster Recovery First and/or Second Line of Defense experience
• Banking or other FI related experience
• Technology background preferred.
• DRI Certification (CBCP) desired

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Develops business continuity and disaster recovery plans; oversees testing, emergency response, and recovery. Provides insight on the selection of operating strategies for the continuation of the business within a recovery time objective.
• Leads business recovery, crisis management, emergency management, contingency planning and disaster-preparedness planning. Provides support and expertise during live events.
• Conducts, communicates, and maintains business continuity lifecycle planning and business impact analysis. Identifies and quantifies the potential impact of various disruptions and disaster scenarios.
• Participates in the preparation of reporting for the LOB committee/executive on the compliance of business continuity processes, readiness, events and exercise results. May partner with audit and government regulators on business continuity issues.
• Leads the development and enhancement of information on continuity processes, standards and initiatives. Provides support for the development and delivery of training on business continuity.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required